Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Salary
Medical insurance
Dental Insurance
401(k)
Vacation Time
Paid sick time
Complimentary Meals
Discounted parking
Job Description
The Lenox Hotel, established in 1900, stands as a beloved and independent landmark in Boston's Back Bay neighborhood. Renowned for its unique character, creativity, and genuine hospitality, The Lenox prides itself on being more than just a place to stay for travelers—it's a home away from home. Throughout its rich history, the hotel has cultivated a welcoming atmosphere where guests feel genuinely valued and cared for. This commitment to excellence is reflected not only in the accommodations but also in the personalized service provided by the hotel's dedicated team members. The Lenox’s reputation for top-tier hospitality continues to draw visitors...
Job Requirements
- At least high school diploma or equivalent
- minimum 1 year of hospitality experience
- excellent communication skills in English
- ability to work flexible hours including weekends and holidays
- familiarity with POS systems such as Toast is preferred
- must be able to stand and walk for extended periods
- strong customer service orientation
- must maintain a professional and polished appearance
Job Qualifications
- Strong verbal communication skills in English
- multilingual candidates are a plus
- at least 1 year of experience in hospitality, preferably in a food & beverage department
- familiarity with Toast or similar POS systems is helpful
- ability to work a flexible schedule including days, evenings, weekends, and holidays
- Friday & Saturday availability is required
Job Duties
- Create a warm, memorable first impression for every guest
- manage reservations and guest flow to ensure timely, seamless service
- answer phone inquiries and reservations
- maintain exceptional service standards and a polished, professional demeanor
- assist the service team by clearing and resetting tables as needed
- keep host stations and equipment clean, organized, and guest-ready
- anticipate and exceed guest expectations with confidence and care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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