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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and development opportunities
team environment
Job Description
This job opportunity is offered by a reputable establishment within the hospitality industry, specifically a restaurant setting. The business is committed to delivering an exceptional dining experience to every guest, ensuring top quality service and a welcoming environment. The restaurant takes pride in its professionalism, operational standards, and dedication to customer satisfaction, emphasizing inclusivity and equal employment opportunities. They seek team members who are not only skilled but also adaptable, responsible, and passionate about hospitality services. The company emphasizes safety, cleanliness, and teamwork among all staff, fostering a workplace culture that values respect, collaboration, and continuous improvement.
The role... Show More
The role... Show More
Job Requirements
- Must be able to lift and/or carry up to 50 pounds frequently
- Ability to stand for extended periods of time
- Ability to bend and twist, push and pull, stoop, and kneel
- Ascend and descend a ladder
- Willingness to follow all hotel and safety standards
- Must be reliable and have good attendance
- Ability to communicate effectively with guests and team members
- Capable of working independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Strong verbal and written communication skills
- Ability to multitask and manage time effectively
- Knowledge of food service safety and sanitation standards
- Ability to work independently as well as collaboratively within a team
- Basic computer skills for managing reservations and phone inquiries
- Customer-focused attitude with a friendly and approachable demeanor
- Ability to maintain professionalism and composure in a fast-paced environment
Job Duties
- Seats guests and manages the flow of reservations to maximize the guest experience
- Answers phone calls and answer guest inquiries
- Takes, tracks and organizes reservations, group seating requests, and any other special request as needed
- Completes to-go orders
- Approaches guest and collects information needed to assist with seat and bar arrangements
- Must be able to communicate effectively with the public and other team members in verbal and written form
- Ability to work independently
- Follow and enforce all hotel standards
- Assists the service staff in the service of food for the guests
- Ensures service is more efficient and timelier and guarantees the best possible dining experience for the guest
- Completes opening, closing, and side work
- Sets up food carts and stations for service
- Communicates with and supports all staff to better serve the guests
- Deliver food and beverages to guests in an accurate and timely manner
- Expo build tickets on food and kitchen line
- Monitor each guest's dining experience
- Pre-set tables for dining and clear tables for the next course
- Be knowledgeable of all menu items with ingredients in relation to common dietary restrictions
- Always maintain a clean dining area
- Ensure all equipment is in operation order and all supplies are up to par
- Report equipment that needs repair or supplies that need to be ordered
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- Follow 4 Keys service standards, standard operation procedures, and safety standards
- Follow safety and security procedures
- Work cohesively with co-workers and all departments as part of a team
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations
- Adhere to attendance and reliability standards
- Follow all additional duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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