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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
This hiring establishment is a reputable hotel that prides itself on delivering an exceptional dining experience to its guests through its well-managed restaurant services. Being part of the hospitality industry, the hotel aims to combine comfort, quality service, and a welcoming atmosphere to enhance every guest's stay. It provides a variety of amenities and dining options, including a restaurant where the role of Host is critical to ensuring smooth and efficient operations. The organization values teamwork, standards adherence, and continuous improvement to maintain high service quality and guest satisfaction.
The position offered is for a Host in the hotel’s ... Show More
The position offered is for a Host in the hotel’s ... Show More
Job Requirements
- Must be able to lift and or carry up to 50 pounds frequently
- ability to stand for extended periods of time
- ability to bend and twist, push and pull, stoop, and kneel
- ability to ascend and descend a ladder
- high school diploma or equivalent
- effective communication skills
- ability to work independently
- willingness to follow hotel standards and procedures
- availability to work flexible shifts including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in a hospitality or customer service role preferred
- excellent verbal and written communication skills
- ability to work independently and as part of a team
- knowledge of basic computer and reservation systems
- strong organizational and multitasking abilities
- ability to maintain professional demeanor in a fast-paced environment
- familiarity with food safety and sanitation standards
- basic understanding of menu items and dietary restrictions
- capable of handling guest inquiries and resolving issues promptly
Job Duties
- Seats guests and manages the flow of reservations to maximize the guest experience
- answers phone calls and responds to guest inquiries
- takes, tracks, and organizes reservations, group seating requests, and other special requests
- completes to-go orders
- approaches guests to collect information for seat and bar arrangements
- communicates effectively with guests and team members
- works independently
- follows and enforces all hotel standards
- assists service staff with food service
- ensures efficient and timely service for an excellent dining experience
- completes opening, closing, and side work
- sets up food carts and service stations
- supports all staff to better serve guests
- delivers food and beverages accurately and timely
- builds expo tickets on food and kitchen line
- monitors each guest's dining experience
- pre-sets and clears tables
- maintains knowledge of menu items related to dietary restrictions
- maintains clean dining area
- ensures equipment is operational and supplies are adequate
- reports repair needs and supply orders
- monitors cleanliness, sanitation, and organization
- follows service, operation, safety, and security standards
- works cohesively with coworkers and departments
- adheres to attendance and reliability standards
- performs additional duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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