Host/Hostess - PRN

Denton, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Work Schedule

Rotating Shifts

Benefits

401k

Employee assistance program

discount programs

Delivery of high quality patient care

Strong unit based council

Supportive team environment

opportunities for growth

Job Description

Texas Health Denton is a well-established, full-service hospital located in Denton, Texas, providing top-notch medical care to the North Texas and Southern Oklahoma regions since 1987. With a capacity of 255 beds and a workforce of over 1,100 employees alongside 450 physicians, it stands as one of the largest employers in Denton County. As an integral part of the Texas Health family, which comprises more than 28,000 employees, Texas Health Denton is renowned for delivering comprehensive healthcare services across numerous specialties including Cancer Care, Critical Care, Neonatology, Orthopedics & Sports Medicine, Stroke Care, Robotic Surgery, Heart & Vascular Services, Women & Infants Care, and many more. The hospital holds prestigious designations such as being a Joint Commission-accredited Primary (Level II) Stroke Center and Chest Pain Center, a Magnet® designated hospital, and a Metabolic & Bariatric Surgery Center of Excellence. Its continued commitment to providing exceptional patient care is reflected in its dedicated specialty centers, such as the four-story Women and Infants Center which uniquely offers the only obstetrical and neonatal intensive care services in Denton County.

The Host/Hostess position at Texas Health Denton is a critical role within the hospital's food and nutrition services team, contributing directly to patient satisfaction and care. This PRN (as needed) role involves working rotating shifts to provide fast, courteous, and efficient service to patients by ensuring timely delivery and pickup of meals in a high-volume setting that serves approximately 120 meals daily. The hospital values a team-oriented, detail-focused work environment where employees collaborate to uphold a hospitable and respectful atmosphere. The Host/Hostess is expected to utilize basic diet therapy training to assist patients in selecting appropriate menu items, maintain rigorous adherence to food safety standards including HACCP, and comply with hospital requirements such as hand hygiene, patient identification, and use of personal protective equipment (PPE). The role demands exemplary customer service skills, excellent communication, and the capability to work effectively under pressure while maintaining professionalism and empathy at all times.

This position offers excellent opportunities for growth and is supported by the hospital's strong Unit Based Council, structured benefits program which includes 401k, Employee Assistance Program (EAP), and discount initiatives. It is an ideal role for individuals passionate about healthcare support services who possess previous food service or customer service experience, particularly in healthcare settings. Texas Health Denton provides an environment where employees feel valued, supported, and motivated to deliver outstanding patient care. The organization emphasizes continuous career development and professional growth, making it a rewarding workplace for those looking to advance their careers within a leading healthcare provider in the Dallas Fort Worth area. Ultimately, this position offers the chance to be part of a dynamic, award-winning healthcare team dedicated to improving community health every day.

Job Requirements

High school diploma or equivalent preferred
Minimum six months experience in food service or customer service
Food Handlers Certificate required within 30 days of employment
Ability to comply with hygiene and PPE standards
Strong communication skills in English
Ability to work rotating PRN shifts
Ability to work in a fast paced environment maintaining professionalism and quality
Ability to perform duties as assigned by supervisors

Job Qualifications

High school diploma or equivalent preferred
Six months experience in a food service or applicable customer service role
One year of food service experience in a healthcare setting preferred
Food Handlers Certificate within 30 days
Ability to read basic math and written English
Cooperative discreet and courteous in handling customers
Good communication and organizational skills
Positive customer service attributes
Ability to work as a member of a team
Ability to work in a fast-paced environment while maintaining focus and quality service

Job Duties

Serve patient meals assisting with set up and prepare snacks accurately and timely according to procedures
Return to patient rooms promptly to pick up dirty trays and confirm patient satisfaction
Comply with hand hygiene patient identification and personal protective equipment requirements
Utilize basic diet therapy training to assist patients in selecting correct menu items
Maintain food safety requirements according to HACCP and department standards in all duties
Maintain clean and orderly work areas ensuring compliance with health department and facility standards
Monitor prepare and deliver floor stock to designated units following FIFO principles and check for expired or prohibited items
Check and log refrigerator and freezer temperatures on nursing units
Demonstrate excellent customer service skills at point of service and in resolving complaints concerns and questions
Perform other job duties as assigned by supervisor or manager