Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid holidays
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Employee stock purchase plan
Retail Discounts
Tuition Reimbursement
Discounted parking
DART passes
Job Description
Thompson Dallas is an esteemed luxury hotel situated in the vibrant heart of downtown Dallas, Texas. Conveniently located near the Akard Street stop of the DART train, this magnificent establishment is part of The National, Dallas’ newest urban luxury mixed-use project. The hotel features 219 rooms, including 52 suites, and offers guests an exquisite experience through three full-service dining and drinking venues, a boutique spa, and a wellness-focused fitness center. Additionally, Thompson Dallas boasts an impressive array of event spaces, highlighted by the expansive 14,000 square foot National Ballroom, perfect for gatherings of all sizes. As part of the Hyatt Hotels Corporation portfolio, Thompson Dallas embodies a stunning mid-century modern hexagon design that stands tall on the Dallas skyline, delivering an inspired homage to history, design, and culture, bringing guests and the local community together in a refined setting.
Among its standout offerings is Catbird, an elevated lounge experience featuring lush indoor and outdoor rooftop spaces accentuated by rich greenery, captivating skyline views, and world-class artwork. The beverage program at Catbird is meticulously curated, blending mid-century classic cocktails that range from light and refreshing to expertly crafted spirit-forward staples, paired with an eclectic menu of shareable bites. This makes the hotel not only a lodging destination but also a hotspot for vibrant social and dining experiences.
The Host/Hostess role at Thompson Dallas presents an exceptional opportunity to be the welcoming face of the hotel's dining establishments. Positioned at the entrance of the restaurant, the Host or Hostess plays a crucial role in greeting guests, managing seating arrangements, and ensuring a seamless and memorable dining experience. This position demands professionalism, impeccable hospitality skills, and an outgoing personality that reflects the upscale nature of the hotel environment. A warm smile and the ability to anticipate guest needs are fundamental to success in this role. Those passionate about working in a luxurious, high-energy setting will find this role particularly rewarding, as it offers the chance to engage with guests who appreciate excellence and attention to detail in service.
Employment with Thompson Dallas offers more than just a job; it’s an invitation to join a rockstar team recognized on Fortune’s 100 Best Companies to Work For list in 2024, ranked at number 16. The company culture fosters growth, inclusivity, and well-being, providing employees with outstanding benefits and opportunities for advancement. This is a full-time role that provides a platform for hospitality professionals eager to enhance their careers within a premier brand that values its workforce and the communities it serves. If you have a passion for hospitality in a sophisticated environment, a flair for guest engagement, and the stamina to thrive in a dynamic setting, the Host/Hostess position at Thompson Dallas is tailor-made for you.
Among its standout offerings is Catbird, an elevated lounge experience featuring lush indoor and outdoor rooftop spaces accentuated by rich greenery, captivating skyline views, and world-class artwork. The beverage program at Catbird is meticulously curated, blending mid-century classic cocktails that range from light and refreshing to expertly crafted spirit-forward staples, paired with an eclectic menu of shareable bites. This makes the hotel not only a lodging destination but also a hotspot for vibrant social and dining experiences.
The Host/Hostess role at Thompson Dallas presents an exceptional opportunity to be the welcoming face of the hotel's dining establishments. Positioned at the entrance of the restaurant, the Host or Hostess plays a crucial role in greeting guests, managing seating arrangements, and ensuring a seamless and memorable dining experience. This position demands professionalism, impeccable hospitality skills, and an outgoing personality that reflects the upscale nature of the hotel environment. A warm smile and the ability to anticipate guest needs are fundamental to success in this role. Those passionate about working in a luxurious, high-energy setting will find this role particularly rewarding, as it offers the chance to engage with guests who appreciate excellence and attention to detail in service.
Employment with Thompson Dallas offers more than just a job; it’s an invitation to join a rockstar team recognized on Fortune’s 100 Best Companies to Work For list in 2024, ranked at number 16. The company culture fosters growth, inclusivity, and well-being, providing employees with outstanding benefits and opportunities for advancement. This is a full-time role that provides a platform for hospitality professionals eager to enhance their careers within a premier brand that values its workforce and the communities it serves. If you have a passion for hospitality in a sophisticated environment, a flair for guest engagement, and the stamina to thrive in a dynamic setting, the Host/Hostess position at Thompson Dallas is tailor-made for you.
Job Requirements
- high school diploma or equivalent
- previous experience in a hospitality or customer service role preferred
- excellent interpersonal and communication skills
- ability to remain calm and professional under pressure
- flexibility to work evenings, weekends, and holidays
- strong attention to detail
- customer-focused mindset
Job Qualifications
- upscale beverage programming experience preferred
- deep cocktail knowledge beyond the basics
- curation of complicated cocktail knowledge
- refined verbal communication skills
- physical stamina to lift moderate amounts of weight
- full availability including weekends and holidays
Job Duties
- greet guests as they arrive and provide a warm welcome
- manage restaurant seating and waitlists efficiently
- coordinate with the front of house and kitchen staff to optimize guest experience
- handle guest inquiries and resolve any concerns with professionalism
- maintain cleanliness and organization of the host station and waiting area
- anticipate guest needs and provide personalized hospitality
- assist in managing reservations and walk-in guest flow
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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