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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid holidays
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Employee stock purchase plan
Retail Discounts
Tuition Reimbursement
Discounted parking
DART passes
Job Description
Thompson Dallas is an esteemed luxury hotel situated in the vibrant heart of downtown Dallas, Texas. Conveniently located near the Akard Street stop of the DART train, this magnificent establishment is part of The National, Dallas’ newest urban luxury mixed-use project. The hotel features 219 rooms, including 52 suites, and offers guests an exquisite experience through three full-service dining and drinking venues, a boutique spa, and a wellness-focused fitness center. Additionally, Thompson Dallas boasts an impressive array of event spaces, highlighted by the expansive 14,000 square foot National Ballroom, perfect for gatherings of all sizes. As part of the Hyatt... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a hospitality or customer service role preferred
- excellent interpersonal and communication skills
- ability to remain calm and professional under pressure
- flexibility to work evenings, weekends, and holidays
- strong attention to detail
- customer-focused mindset
Job Qualifications
- upscale beverage programming experience preferred
- deep cocktail knowledge beyond the basics
- curation of complicated cocktail knowledge
- refined verbal communication skills
- physical stamina to lift moderate amounts of weight
- full availability including weekends and holidays
Job Duties
- greet guests as they arrive and provide a warm welcome
- manage restaurant seating and waitlists efficiently
- coordinate with the front of house and kitchen staff to optimize guest experience
- handle guest inquiries and resolve any concerns with professionalism
- maintain cleanliness and organization of the host station and waiting area
- anticipate guest needs and provide personalized hospitality
- assist in managing reservations and walk-in guest flow
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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