
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $23.54 - $24.00
Work Schedule
Flexible
Benefits
Free Meals
free uniforms and cleaning
ongoing community outreach events
hotel discounts
Associate’s events throughout the year
401k retirement plan with company matching
Job Description
Montage International is a renowned luxury hospitality company dedicated to crafting exceptional experiences and delivering unparalleled service at its diverse portfolio of properties across the globe. With a clear vision of excellence and passion driving every initiative, Montage International has established itself as a leader in the high-end hotel and resort industry. The company fosters a vibrant culture that champions creativity, inclusivity, and a commitment to doing what you love. This ethos permeates every aspect of its operations and forms the foundation of its success.
One of the distinguished properties within the Montage portfolio is Pendry Chicago, a luxury hotel known for its sophisticated ambiance and personalized guest experiences. The hotel prides itself on creating a perfect blend of modern design and warm hospitality, making it an ideal destination for travelers seeking both comfort and style. Pendry Chicago is dedicated to cultivating a workplace where associates feel empowered, valued, and inspired to grow their careers while delivering memorable moments to guests.
The Host/Hostess role at Pendry Chicago embodies this philosophy by serving as the welcoming face to guests. As a Host/Hostess, you will play a critical role in ensuring that every guest’s arrival and departure are handled with professionalism and genuine warmth. This position offers the opportunity to be part of a passionate team that values creativity, teamwork, and exceptional service. The role involves managing reservations, seating, guest interactions, and fostering smooth communication between front-of-house staff. It is a dynamic job that requires flexibility, a positive attitude, and the desire to create "WOW" moments that make guests feel special.
This role is hourly with a competitive pay range of $23.54 to $24.00 per hour, exclusive of incentives such as commissions and gratuities. Aside from the monetary benefits, Pendry Chicago offers an excellent benefits package that highlights its commitment to the welfare and growth of its employees. Benefits include a 401k retirement plan with company matching, paid time off including sick leave, complimentary meals during shifts, free uniform laundering, hotel discounts, ongoing community outreach, and associate events throughout the year.
Pendry Chicago prides itself on being an equal opportunity employer, fostering diversity and inclusivity, and supporting associates with disabilities through reasonable accommodations. The company’s commitment to creating a supportive and enjoyable work environment makes it an ideal place for those passionate about hospitality to launch or advance their careers. This role promises not just a job but a pathway to personal development within a prestigious global hospitality brand. Joining Pendry Chicago means becoming a valued member of a culture that believes the success of the hotel is all because of every associate’s contribution, making it a unique and rewarding career destination.
One of the distinguished properties within the Montage portfolio is Pendry Chicago, a luxury hotel known for its sophisticated ambiance and personalized guest experiences. The hotel prides itself on creating a perfect blend of modern design and warm hospitality, making it an ideal destination for travelers seeking both comfort and style. Pendry Chicago is dedicated to cultivating a workplace where associates feel empowered, valued, and inspired to grow their careers while delivering memorable moments to guests.
The Host/Hostess role at Pendry Chicago embodies this philosophy by serving as the welcoming face to guests. As a Host/Hostess, you will play a critical role in ensuring that every guest’s arrival and departure are handled with professionalism and genuine warmth. This position offers the opportunity to be part of a passionate team that values creativity, teamwork, and exceptional service. The role involves managing reservations, seating, guest interactions, and fostering smooth communication between front-of-house staff. It is a dynamic job that requires flexibility, a positive attitude, and the desire to create "WOW" moments that make guests feel special.
This role is hourly with a competitive pay range of $23.54 to $24.00 per hour, exclusive of incentives such as commissions and gratuities. Aside from the monetary benefits, Pendry Chicago offers an excellent benefits package that highlights its commitment to the welfare and growth of its employees. Benefits include a 401k retirement plan with company matching, paid time off including sick leave, complimentary meals during shifts, free uniform laundering, hotel discounts, ongoing community outreach, and associate events throughout the year.
Pendry Chicago prides itself on being an equal opportunity employer, fostering diversity and inclusivity, and supporting associates with disabilities through reasonable accommodations. The company’s commitment to creating a supportive and enjoyable work environment makes it an ideal place for those passionate about hospitality to launch or advance their careers. This role promises not just a job but a pathway to personal development within a prestigious global hospitality brand. Joining Pendry Chicago means becoming a valued member of a culture that believes the success of the hotel is all because of every associate’s contribution, making it a unique and rewarding career destination.
Job Requirements
- Ability to work a flexible schedule including weekends and holidays
- Ability to collaborate in a team environment
- Basic computer skills
- Verbal and written communication skills
- Luxury hotel experience is a plus
Job Qualifications
- Basic communication skills
- Passionate about providing exceptional guest service and creating memorable moments
- Enjoy assisting with food and beverage steps of service
- Open to learning, developing, and growing personally and professionally
- Trustworthy and have integrity
- Luxury hotel experience is a plus
Job Duties
- Primarily greet and welcome guests in a positive and professional manner
- Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times
- Escort guests to their tables and provide menus, ensuring timely and courteous seating
- Handle guest inquiries, concerns, and special requests in a professional and efficient manner
- Manage reservations including new reservations, confirmations, cancellations and updating seating charts
- Work as a team and effectively communicate with management, bartenders, and service staff
- Deliver on guests’ expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs
Job Criteria
Experience
No experience required
Job Location
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