Host/Hostess, Part-time, AM/PM, Weekends, Chalkboard Restaurant, Ambassador Hotel Tulsa

Ambassador Hotel Tulsa, Autograph Collection, is a distinguished boutique hotel located in the heart of Midtown Tulsa, known for blending timeless luxury with modern comfort. This establishment prides itself on offering a distinguished hospitality experience featuring 55 beautifully designed guest rooms, the highly acclaimed Chalkboard Restaurant, and elegant event spaces tailored for intimate gatherings. Recognized for its refined elegance, impeccable service, and warm atmosphere, Ambassador Hotel Tulsa provides an environment where both guests and staff enjoy a deep sense of care and professionalism. With a strong emphasis on personalized service and meticulous attention to detail, the hotel fosters a work culture dedicated to excellence and hospitality at its finest. Joining Ambassador Hotel Tulsa means becoming part of a team committed to maintaining the highest standards in guest experience within a boutique luxury hotel setting.

The role of Host Person within the Food and Beverage department is crucial to ensuring the quality and efficiency of the guest experience at the Chalkboard Restaurant. Reporting directly to the Restaurant Manager, the Host Person serves as the first point of contact for guests, setting the tone for their dining experience through gracious greetings, effective communication, and attentive service. This position requires a dynamic individual capable of managing multiple responsibilities such as monitoring guest flow, maintaining an accurate waitlist and seating chart, taking reservations using OpenTable, and anticipating seating delays proactively. The Host Person must exhibit excellent interpersonal skills, a thorough knowledge of the menu including unavailable items, and familiarity with frequent guests to provide tailored service.

Beyond greeting and seating guests, this role also involves collaborating closely with the restaurant team to balance seating rotation ensuring an efficient workflow, providing feedback to service staff based on guest satisfaction, and handling guest service issues promptly and gracefully. The Host Person is responsible for operating the cash register, reconciling cash at shift changes, maintaining cleanliness at the host station, and adhering strictly to all company policies and quality standards. Teamwork, professionalism, and excellent communication are essential, as this role involves constant interaction with guests, servers, management, and other team members. Physical demands include the ability to stand and walk throughout lengthy shifts, lift dining trays and other items up to 40 pounds, and maintain a strong presence in the dining area to manage guest needs effectively.

Working at Ambassador Hotel Tulsa offers a unique blend of a sophisticated hotel environment, a strong sense of community among hospitality professionals, and opportunities for personal and professional growth within a respected luxury brand. The Host Person position is ideal for individuals passionate about providing exceptional guest service and eager to contribute to the memorable experiences that define the hotel’s reputation. Employment is non-exempt, and candidates must be prepared to work all shifts, including weekends and holidays, to meet the demands of this vibrant hospitality setting.