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Host/Hostess, Part-time, AM/PM, Weekends, Chalkboard Restaurant, Ambassador Hotel Tulsa
Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.75 - $17.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
uniform provided
Job Description
Ambassador Hotel Tulsa, Autograph Collection, is a distinguished boutique hotel located in the heart of Midtown Tulsa, known for blending timeless luxury with modern comfort. This establishment prides itself on offering a distinguished hospitality experience featuring 55 beautifully designed guest rooms, the highly acclaimed Chalkboard Restaurant, and elegant event spaces tailored for intimate gatherings. Recognized for its refined elegance, impeccable service, and warm atmosphere, Ambassador Hotel Tulsa provides an environment where both guests and staff enjoy a deep sense of care and professionalism. With a strong emphasis on personalized service and meticulous attention to detail, the hotel fosters a work... Show More
Job Requirements
- Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
- previous experience as a server preferred
- must successfully complete restaurant training course
- high school diploma or GED preferred or currently enrolled in secondary education
- at least 1 year of experience with restaurant or customer service experience
- fluency in reading, writing, and spoken English
- excellent personal presentation and interpersonal skills
- ability to communicate effectively with guests, co-workers, and supervisors
- ability to manage high-pressure situations
- basic knowledge of menus and property details
- ability to operate computer and ordering systems
- ability to multitask
- excellent attendance and punctuality
- ability to work all shifts including weekends and holidays
- closed toe, non-canvas and non-skid soled shoes required
Job Qualifications
- Fluency in reading, writing, and spoken English
- excellent personal presentation and interpersonal skills
- ability to communicate effectively with guests, co-workers, and supervisors
- ability to think and communicate clearly in high-pressure situations
- basic knowledge of the restaurant's menu, ingredients, and cooking techniques
- knowledge of property details and upcoming events
- knowledgeable of basic sanitation
- knowledgeable of computer operations and ordering procedures
- ability to absorb large amounts of information quickly
- able to successfully multitask
- ability to maintain excellent attendance and punctuality
- ability to work all shifts, weekends, and holidays
- must be at least sixteen years old (21 years old to serve alcoholic beverages)
- previous experience as a server preferred
- successful completion of restaurant training course
- high school diploma or GED preferred or currently enrolled in secondary education
- at least 1 year of restaurant or customer service experience
Job Duties
- Monitors guests entering and exiting dining area
- graciously greets guests upon their arrival
- maintains an accurate, fair and up-to-date waitlist and seating chart
- informs guests when their table is ready
- escorts guests to their seats, provides menus to guests, and informs them of the name of their server
- utilizes OpenTable to take reservations, reviews the daily reservation book, and seats guests without reservations
- has a complete working knowledge of the menus and guest preferences
- directs seating rotation to ensure smooth workflow
- oversees the dining room during meal service, relaying information and ensuring a congenial atmosphere
- answers dining room telephone and takes reservations and messages
- handles guest service issues promptly and reports to manager
- operates cash register and reconciles cash till
- maintains cleanliness of workstation
- ensures constant presence at host stand
- communicates guest preferences to service team
- proactively notifies management of seating delays
- assists servers and bus persons as needed
- wears required uniform and adheres to grooming policies
- maintains professional conduct
- promotes teamwork and adheres to policies and quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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