Host/Hostess - Madison, WI

Madison, WI, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Career development opportunities

flexible scheduling

team environment

training provided

Job Description

Spare Time Entertainment is a well-established entertainment venue that offers a vibrant and dynamic atmosphere for guests looking to enjoy dining, socializing, and various entertainment options. Known for its exceptional customer service and engaging environment, Spare Time Entertainment provides an array of amenities designed to create memorable experiences for visitors. Whether hosting family outings, social gatherings, or special events, the venue prides itself on a welcoming ambiance supported by a dedicated team committed to guest satisfaction.

We are currently seeking a motivated and customer-oriented Host/Hostess to join our team. This role is pivotal in ensuring that each guest re... Show More

Job Requirements

High school diploma or equivalent
Prior experience in a hospitality or customer service role preferred
Ability to work flexible hours including evenings and weekends
Basic computer skills
Strong interpersonal skills
Ability to handle a fast-paced work environment
Physical ability to stand and walk for long periods
Positive attitude and professionalism

Job Qualifications

Excellent communication skills
Friendly and approachable demeanor
Ability to multitask in a fast-paced environment
Basic knowledge of reservation and seating management
Customer service experience preferred
Ability to stand for extended periods
Strong observational skills
Team player mindset

Job Duties

Be able to answer questions and give basic information on reservations, availability, venue hours, and other venue services
Promote knowledge of the location's features and upcoming events
Serve guests utilizing Spare Time Entertainment's Sequence of Service
Coordinate with wait staff about available seating options
Manage reservations, provide accurate wait times, and monitor waiting lists
Greet guests upon their arrival and departure
Escort guests to assigned dining or bar areas
Cater to guests who require extra attention (e.g. children, elderly)
Provide menus and announce the server's name and demonstrate product knowledge from all menus
Be observant of the guests' needs throughout the dining experience to ensure they receive high-quality service
Observe and assist in preparing unoccupied tables for guests by wiping surface tops, removing debris, and ensuring seats are clean and orderly
Perform related clearing/cleaning duties
pick up empty glasses/bottles, etc.
Maintain a clean reception area and keep products organized and restocked as needed
Assist both bartenders and servers as needed

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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