Host/Hostess (Full-Time), Bull & Bear - Waldorf Astoria Orlando

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $10.98
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Incredible travel perks
Paid parental leave
Mental Health Resources
Generous Paid Time Off
Health Insurance
Financial Security
Employee Stock Purchase Program

Job Description

Waldorf Astoria Orlando is a prestigious luxury hotel located in the heart of Walt Disney Resort, renowned for its exceptional hospitality and elegant accommodations. This Forbes 4-Star property features 502 beautifully appointed rooms and suites, 30,000 square feet of versatile banquet and event space, and seven diverse food and beverage outlets that cater to a wide range of tastes and preferences. Among these dining venues is the acclaimed Bull & Bear restaurant, a name synonymous with upscale dining and renowned for its innovative approach to classic steakhouse cuisine. Bull & Bear consistently ranks as one of the top 100 restaurants in the United States, celebrated for its trend-setting menu, impeccable tableside preparations, and the highest standards of personalized service. The restaurant operates daily, offering dinner service that delights guests with its refined ambiance and culinary artistry.

Joining the Bull & Bear team as a Host/Hostess means becoming part of an elite dining experience within the Waldorf Astoria Orlando. This role emphasizes not only welcoming and seating guests but also managing the flow of service in a way that enhances the overall dining experience. As a Host/Hostess, you will be the first point of contact for guests, making a lasting impression through gracious hospitality and attentive service. The position involves coordinating seating arrangements to maintain smooth operation during busy periods, responding promptly and knowledgeably to guest inquiries, and supporting the restaurant team in various operational tasks such as opening and closing duties and service preparation.

The ideal candidate is someone passionate about delivering exceptional guest experiences in an upscale dining environment. While previous experience as a Server Assistant and familiarity with Forbes standards are advantageous, these are not mandatory. What truly matters is a commitment to exceptional service, attention to detail, and the ability to thrive in a fast-paced, high-end hospitality setting. The opportunity at Waldorf Astoria Orlando offers an enriching career path where hospitality meets luxury, supported by Hilton's renowned values and comprehensive employee benefits package.

This role is an excellent opportunity for individuals eager to grow their career in hospitality, particularly within a luxury hotel setting that values teamwork, leadership, integrity, and a dedication to outstanding guest service. At Hilton, the core commitment is to creating memorable experiences not just for guests but for team members as well. The company is recognized globally for its award-winning workplace culture, offering support and growth opportunities for employees at every stage of their career. Joining this team means becoming part of a globally respected brand, with access to a variety of development resources and employee benefits that promote well-being and professional advancement. This role provides not only the chance to work in a distinguished restaurant within a luxury resort but also the unique experience of contributing to a team that consistently raises the standards of hospitality excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a hospitality or customer service position preferred
  • Strong communication skills
  • Ability to stand and walk for extended periods
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Positive attitude and team player mindset

Job Qualifications

  • Experience in hospitality or customer service roles
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, high-end dining environment
  • Passion for delivering exceptional guest experiences
  • Familiarity with luxury or upscale restaurant standards is preferred
  • Ability to multitask and manage time efficiently

Job Duties

  • Greet guests warmly and ascertain their needs quickly and effectively
  • Seat guests and manage the seating chart to maintain a smooth flow of operations
  • Monitor dining activity to ensure a seamless guest experience
  • Respond promptly and knowledgeably to guest inquiries and special requests
  • Perform opening and closing tasks and assist with service preparation such as stocking and folding silverware

Job Criteria

Experience

Entry Level (1-2 years)


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