Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Free Meals
uniforms
uniform laundering
internal employee referral bonus
Job Description
Compass Group is a global leader in foodservice management and hospitality, recognized for its commitment to quality, innovation, and exceptional service. The company operates a wide range of food and support services across various sectors, including corporate dining, healthcare, education, sports and leisure. With a workforce dedicated to delivering excellence, Compass Group fosters an inclusive and dynamic culture that values diversity and the professional development of its employees. Their approach centers on personalized service, sustainability initiatives, and creating memorable dining experiences for clients and guests. Compass Group is renowned for investing in its people, offering comprehensive training and career growth opportunities that transform a job into a fulfilling career. The company strongly emphasizes inclusion, diversity of thought, and providing a respectful workplace where every associate's contribution is valued and recognized.
The Host/Hostess position at the IAH United Polaris Lounge in Houston, Texas, is a full-time role with a schedule from either 9:00 am to 5:30 pm or 11:00 am to 7:30 pm. This role plays a critical part in shaping the guest experience by warmly greeting and seating guests, managing seating arrangements, and maintaining an inviting atmosphere in a high-profile airport lounge setting. The Host/Hostess is integral in enhancing customer satisfaction and ensuring a smooth dining flow while promoting safety and sanitation standards. Applicants with ServSafe, Food Handler, and Texas Alcoholic Beverage Commission certifications are preferred, reflecting the position's emphasis on food safety and regulatory compliance.
This position offers an hourly wage ranging from $18.00 to $20.00, alongside benefits such as free meals, uniforms, and uniform laundering services at select locations. There is also potential for an internal employee referral bonus, which encourages a community spirit and rewarding teamwork. The Host/Hostess helps manage customer service situations efficiently and fosters a positive dining environment, serving as the first point of contact for guests and setting the tone for their entire experience. Beyond greeting and seating guests, the role also includes supervising food-service associates, assisting with dining room closing procedures, and occasionally helping with bussing and food service tasks.
Compass Group emphasizes a supportive team-oriented workplace where associates are given hands-on training and opportunities to advance. Their commitment to employee well-being is reflected in their comprehensive benefits package available to full-time associates, including medical, dental, vision, life insurance, disability coverage, commuter benefits, employee assistance programs, and flexible spending accounts. In addition to traditional benefits, Compass Group offers a variety of voluntary benefits like pet insurance and legal services, recognizing the diverse needs of their employees.
Working at the IAH United Polaris Lounge offers a unique opportunity to be part of a globally respected hospitality brand at one of the busiest airports in the country. The importance of this host role extends beyond simple guest seating to helping ensure a safe, clean, and welcoming environment that aligns with Compass Group’s high standards. The role requires a person who is approachable, patient, communicative, and able to handle emergency procedures when necessary. This position is perfect for someone who thrives in fast-paced environments, enjoys interacting with people, and is passionate about food and hospitality. Compass Group’s dedication to inclusiveness and diversity ensures that all employees have equal opportunities to succeed and feel valued in their roles.
The Host/Hostess position at the IAH United Polaris Lounge in Houston, Texas, is a full-time role with a schedule from either 9:00 am to 5:30 pm or 11:00 am to 7:30 pm. This role plays a critical part in shaping the guest experience by warmly greeting and seating guests, managing seating arrangements, and maintaining an inviting atmosphere in a high-profile airport lounge setting. The Host/Hostess is integral in enhancing customer satisfaction and ensuring a smooth dining flow while promoting safety and sanitation standards. Applicants with ServSafe, Food Handler, and Texas Alcoholic Beverage Commission certifications are preferred, reflecting the position's emphasis on food safety and regulatory compliance.
This position offers an hourly wage ranging from $18.00 to $20.00, alongside benefits such as free meals, uniforms, and uniform laundering services at select locations. There is also potential for an internal employee referral bonus, which encourages a community spirit and rewarding teamwork. The Host/Hostess helps manage customer service situations efficiently and fosters a positive dining environment, serving as the first point of contact for guests and setting the tone for their entire experience. Beyond greeting and seating guests, the role also includes supervising food-service associates, assisting with dining room closing procedures, and occasionally helping with bussing and food service tasks.
Compass Group emphasizes a supportive team-oriented workplace where associates are given hands-on training and opportunities to advance. Their commitment to employee well-being is reflected in their comprehensive benefits package available to full-time associates, including medical, dental, vision, life insurance, disability coverage, commuter benefits, employee assistance programs, and flexible spending accounts. In addition to traditional benefits, Compass Group offers a variety of voluntary benefits like pet insurance and legal services, recognizing the diverse needs of their employees.
Working at the IAH United Polaris Lounge offers a unique opportunity to be part of a globally respected hospitality brand at one of the busiest airports in the country. The importance of this host role extends beyond simple guest seating to helping ensure a safe, clean, and welcoming environment that aligns with Compass Group’s high standards. The role requires a person who is approachable, patient, communicative, and able to handle emergency procedures when necessary. This position is perfect for someone who thrives in fast-paced environments, enjoys interacting with people, and is passionate about food and hospitality. Compass Group’s dedication to inclusiveness and diversity ensures that all employees have equal opportunities to succeed and feel valued in their roles.
Job Requirements
- Must have ServSafe, Food Handler, and Texas Alcoholic Beverage Commission certificates preferred
- ability to communicate effectively
- must be able to work full time 9:00 am to 5:30 pm or 11:00 am to 7:30 pm
- prior experience in food service or hospitality preferred
- ability to maintain confidentiality regarding guest information
- must be able to stand for extended periods
- willingness to assist with bussing and food service tasks as needed
Job Qualifications
- High school diploma or equivalent preferred
- ServSafe, Food Handler, and Texas Alcoholic Beverage Commission certificates preferred
- previous experience in hospitality or food service preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong customer service orientation
- ability to handle sensitive information with confidentiality
- knowledge of food safety and sanitation standards
Job Duties
- Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements
- help create an overall enjoyable dining experience and promote a safe, clean and neat environment for guests and other associates
- exhibit exceptional communication skills
- get along well with others, demonstrate flexibility and patience
- possesses an interest in people
- maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared
- supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
- help train new food-service team members
- supervise the closing of the assigned dining room
- ensure side work and station setup is properly completed
- demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency
- assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
- may be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- work with staff of other departments to perform job duties and during special events or functions
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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