HOST/HOSTESS (FULL TIME)

Bon Appetit Management Company is a leading foodservice provider operating over 1,000 cafes across the United States, serving corporations, universities, museums, and public restaurants. The company is committed to socially and environmentally responsible sourcing, focusing on sustainable seafood and cage-free eggs while cooking from scratch using fresh, local ingredients to provide high-quality dining experiences. Bon Appetit values diversity, inclusion, and career growth opportunities, offering competitive wages and a supportive work environment. Their goal is to create positive dining experiences through exceptional customer service and teamwork.

We are currently hiring for a full-time Host/Hostess position located at the Cleveland Museum of Art, 11150 East Boulevard, Cleveland, OH 44106. This role is pivotal in ensuring guests have a welcoming and enjoyable dining experience at one of Cleveland's renowned cultural institutions. The position offers a fixed pay rate of $16.95 per hour and requires availability from Tuesday through Sunday, 10:00 AM to 10:00 PM, including weekends. Previous hosting experience is mandatory for candidates.

As a Host/Hostess with Bon Appetit at this location, you will be responsible for greeting and seating guests promptly and warmly. You will manage dining room seating arrangements efficiently based on availability and guest preferences, fostering a positive atmosphere. The role involves handling customer service situations with professionalism and tact while maintaining a clean, safe, and inviting environment for both guests and staff. Communication skills are essential as you will interact with diverse groups of guests and collaborate with food-service associates to oversee dining room operations.

Your duties will also include supervising team members, assisting with training new staff, and managing closing procedures ensuring all side work and station setups are complete. Being knowledgeable in emergency safety procedures and ready to assist with safety evacuations is critical. Occasionally, you will support food service tasks and operate various equipment such as beverage machines and fire extinguishers.

Bon Appetit offers a rich benefits package aimed at supporting the well-being and growth of their employees. Full-time employees receive medical, dental, vision, life insurance, disability insurance, and commuter benefits. The company also provides retirement plans, wellness programs, shopping discounts, identity theft protection, pet insurance, and various voluntary benefits including critical illness and accident insurance. Paid and unpaid time off benefits are available in accordance with federal, state, and local laws.

Joining Bon Appetit means becoming part of a company that values fairness and equal opportunity, welcoming individuals from diverse backgrounds. The company ensures all associates receive fair treatment regardless of race, gender, sexual orientation, age, disability, or any legally protected status. Bon Appetit is committed to maintaining a drug-free workplace and adhering to all safety and legal requirements.

If you are passionate about delivering exceptional hospitality, have prior hosting experience, and want to be part of a forward-thinking, socially responsible company, this Host/Hostess position at the Cleveland Museum of Art offers an excellent opportunity to grow in the foodservice industry while making a meaningful difference for guests and the community.