Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
Meal allowance
flexible schedule
Paid training
Career development opportunities
employee recognition programs

Job Description

Denny's is a well-established and independently owned franchise known for its welcoming atmosphere and commitment to serving delicious food around the clock. As a popular American diner-style restaurant, Denny's prides itself on being a community favorite for breakfast, lunch, and dinner, providing a comforting environment where guests can enjoy classic meals in a friendly and relaxed setting. This franchise operates with the autonomy typical of independently owned Denny's locations, ensuring that local management can tailor the guest experience to the community's preferences while maintaining the brand's high standards.

For those passionate about food and hospitality, working at Denny's offers the opportunity to be part of a renowned national brand with a neighborhood feel. The culture centers around making every guest feel at home, an essential element that has contributed to Denny's continued popularity. Employees in this environment find themselves part of a supportive and fast-paced team with a shared goal of excellent customer service. The restaurant’s commitment to inclusivity and equal opportunity employment fosters a workplace where diverse backgrounds and talents are valued.

The position of Host/Hostess at this independent Denny's franchise is essential in delivering a great dining experience. As a Host or Hostess, you are the first and last impression guests have of the restaurant, making your role vital in shaping their overall satisfaction. Greeting guests warmly, engaging them in friendly conversation, and assisting with seating arrangements are fundamental responsibilities for ensuring that customers feel welcomed and comfortable from the moment they step inside.

Further duties include sharing menu recommendations, effectively processing payments, managing beverage orders, and maintaining the cleanliness and readiness of the dining area. The role demands a customer-focused attitude, excellent communication skills, and the ability to perform side work and assist other team members as needed. This collaboration is critical for smooth operations and providing a seamless dining experience.

It is important to note that employment is managed by the independent franchise owner, who holds responsibility for all employment-related decisions, including hiring, scheduling, and staffing. While this means policies may vary, every employee benefits from a workplace dedicated to fostering equal opportunity regardless of race, gender, age, disability, or other protected characteristics. Denny's franchisees strive to create an inclusive environment where all employees can thrive and make meaningful contributions to the team.

Working as a Host/Hostess at Denny's is an excellent stepping stone for individuals passionate about hospitality, food service, and customer relations. It provides valuable experience in a fast-paced setting and opportunities for personal and professional growth. The role is perfect for those who enjoy interacting with people, working collaboratively, and being part of a dynamic team that values respect and quality service.

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Ability to stand for extended periods
  • Flexibility to work various shifts including weekends and holidays
  • Basic math skills
  • Must be legally authorized to work in the United States

Job Qualifications

  • Strong communication skills
  • Friendly and approachable personality
  • Ability to handle cash and process payments accurately
  • Basic knowledge of restaurant operations
  • Ability to multitask in a fast-paced environment
  • Team player
  • Customer service experience preferred

Job Duties

  • Greeting guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience
  • Engaging in friendly conversation as you suggest new menu items, process payments, make correct change and help with the beverage orders for guests
  • Completing side work, clean and assist other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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