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Host/Hostess - DockSide Deli & Restaurant

Job Overview

diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

Dockside Deli & Restaurant is a vibrant dining establishment known for its welcoming atmosphere, delicious menu offerings, and commitment to customer satisfaction. Located in a scenic area that attracts both locals and tourists, Dockside Deli & Restaurant prides itself on delivering an exceptional dining experience where guests feel valued and comfortable from the moment they walk in. As a thriving restaurant, it focuses on blending Southern hospitality with quality food and efficient service. The restaurant is devoted to creating a positive work environment where every team member plays a crucial role in maintaining the friendly and inviting atmosphere that keeps customers coming back. The dedication to excellence is evident not only in the food but also in the quality of service provided by its attentive staff.

The role of Host/Hostess at Dockside Deli & Restaurant is an essential and highly esteemed position within the team. As the first and last point of contact for guests, Hosts and Hostesses set the tone for the overall dining experience. They greet guests warmly, engage in friendly conversations, and make everyone feel appreciated and welcome. This role requires someone with excellent interpersonal skills, a cheerful disposition, and the ability to manage the front-of-house flow effectively. Additionally, the Host/Hostess is responsible for seating guests, managing waitlists, and occasionally handling to-go orders by taking, tracking, and delivering them to the correct customers. This multi-faceted role demands attentiveness, organization, and a genuine passion for hospitality. The restaurant is seeking dedicated individuals who can embody these traits while being a vital part of a collaborative team striving for the highest standards. This opportunity is ideal for candidates who enjoy dynamic work environments and thrive on engaging directly with guests to enhance their dining experience. While specific employment type and salary details are not provided, the position offers a rewarding career path in the hospitality industry with opportunities for growth and skill development.

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • friendly and approachable personality
  • ability to stand for extended periods
  • good verbal communication skills
  • ability to handle stressful situations calmly
  • flexibility to work various shifts including weekends and holidays

Job Qualifications

  • excellent interpersonal and communication skills
  • ability to maintain a friendly and welcoming demeanor
  • basic knowledge of customer service principles
  • previous experience in a hospitality or customer-facing role preferred
  • ability to manage multiple tasks simultaneously
  • strong organizational skills
  • ability to work effectively in a team environment

Job Duties

  • greet guests warmly and engage in friendly conversation
  • make guests feel welcome and appreciated
  • direct guests to their tables efficiently
  • manage waitlists and seating arrangements
  • take to-go orders occasionally
  • track the progress of to-go orders
  • deliver take-out orders to the correct customers

Job Location

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