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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
Employee Discount Program
Company-wide discount
Employee Referral Bonus
Advancement opportunities
Job Description
Denny's restaurant is a well-established and recognized dining chain known for its round-the-clock service and providing a welcoming environment for guests of all ages. The Fresno, CA location is now seeking a dedicated Host/Hostess to join their team and contribute to the outstanding guest experience that Denny's promises across its many locations. Denny's operates as a full-service casual dining restaurant and prides itself on delivering quality meals, exceptional customer service, and a friendly atmosphere that encourages guests to return. As part of a larger national brand, employees at this location benefit from a supportive team environment and opportunities for professional... Show More
Job Requirements
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Qualifications
- Must have ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work flexible schedule, including holidays, nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow instructions
- Must place a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Criteria
Experience
No experience required
Job Location
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