Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
employee discount
Employee Referral Bonus
Job Description
Denny's is a well-established restaurant chain known for its welcoming ambiance and excellent customer service. Located in Clovis, CA, this Denny's restaurant is part of a national network of family-friendly dining establishments that pride themselves on quality food and a community-oriented environment. Founded decades ago, Denny's has grown into an iconic American dining brand recognized for its 24/7 service in many locations and its commitment to delivering an enjoyable dining experience for all guests, including families, individuals, and groups.
Denny's restaurant in Clovis is currently seeking a Host/Hostess to join their dynamic team. This position plays a vital role in shaping the guest experience from the moment customers enter the restaurant until they leave. Reporting directly to the General Manager and Restaurant Manager, the Host/Hostess is responsible for greeting and seating guests promptly and courteously. They ensure the dining area is organized and efficiently manage seating rotations to maximize table turnover without sacrificing guest comfort. The role extends beyond seating as the Host/Hostess takes initial beverage orders, explains promotional items, and supports the wait staff as needed to ensure seamless service throughout the guest's visit.
The Host/Hostess also handles payment transactions, following safe cash handling policies and accurately processing payments through cash, credit cards, and any applicable discounts. Addressing guest concerns professionally and courteously, the individual in this role is key to preserving a positive atmosphere in the restaurant. Additional duties include maintaining a clean and inviting foyer, managing waiting lists, and performing side-work assignments like deep cleaning tasks to uphold the high standards of Denny's Brand.
This opportunity offers full-time employment with a competitive benefits package that includes medical, dental, and vision coverage for full-time employees, dependent care options, and a 401(k) plan with employer match. Employees can also benefit from short-term and long-term disability insurance, access to an employee assistance program, and company-wide discounts applicable to over 40 affiliated restaurants. Additionally, Denny's fosters a culture of growth and development by providing on-the-job skills training aimed at career advancement and rewards employee referrals with bonuses.
The ideal candidate for the Host/Hostess role possesses strong communication skills in English both oral and written, demonstrates excellent guest service abilities, and thrives in a team environment. Flexibility is essential, as this position requires working various shifts including nights, weekends, and holidays. Maintaining Denny’s uniform and grooming standards is also mandatory to present a professional image. The Host/Hostess must be dependable, able to lift up to 30 pounds, and uphold respect and inclusivity in the workplace as part of Denny's commitment to diversity and equal opportunity.
Overall, this role is a fantastic entry-level opportunity for individuals passionate about hospitality and eager to develop their career in the restaurant industry. Denny's offers a supportive workplace where employees are valued and equipped with the tools needed to succeed and grow.
Denny's restaurant in Clovis is currently seeking a Host/Hostess to join their dynamic team. This position plays a vital role in shaping the guest experience from the moment customers enter the restaurant until they leave. Reporting directly to the General Manager and Restaurant Manager, the Host/Hostess is responsible for greeting and seating guests promptly and courteously. They ensure the dining area is organized and efficiently manage seating rotations to maximize table turnover without sacrificing guest comfort. The role extends beyond seating as the Host/Hostess takes initial beverage orders, explains promotional items, and supports the wait staff as needed to ensure seamless service throughout the guest's visit.
The Host/Hostess also handles payment transactions, following safe cash handling policies and accurately processing payments through cash, credit cards, and any applicable discounts. Addressing guest concerns professionally and courteously, the individual in this role is key to preserving a positive atmosphere in the restaurant. Additional duties include maintaining a clean and inviting foyer, managing waiting lists, and performing side-work assignments like deep cleaning tasks to uphold the high standards of Denny's Brand.
This opportunity offers full-time employment with a competitive benefits package that includes medical, dental, and vision coverage for full-time employees, dependent care options, and a 401(k) plan with employer match. Employees can also benefit from short-term and long-term disability insurance, access to an employee assistance program, and company-wide discounts applicable to over 40 affiliated restaurants. Additionally, Denny's fosters a culture of growth and development by providing on-the-job skills training aimed at career advancement and rewards employee referrals with bonuses.
The ideal candidate for the Host/Hostess role possesses strong communication skills in English both oral and written, demonstrates excellent guest service abilities, and thrives in a team environment. Flexibility is essential, as this position requires working various shifts including nights, weekends, and holidays. Maintaining Denny’s uniform and grooming standards is also mandatory to present a professional image. The Host/Hostess must be dependable, able to lift up to 30 pounds, and uphold respect and inclusivity in the workplace as part of Denny's commitment to diversity and equal opportunity.
Overall, this role is a fantastic entry-level opportunity for individuals passionate about hospitality and eager to develop their career in the restaurant industry. Denny's offers a supportive workplace where employees are valued and equipped with the tools needed to succeed and grow.
Job Requirements
- Must be able to pass all required tests and training requirements for the position
- must be able to lift and carry supplies and equipment up to 30 lbs
- must have a dependable and positive attitude
- must place a value on diversity and respect for others
- must be available to work flexible schedules including holidays, nights, and weekends
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- ability to work in a team environment
- excellent guest service skills
- dependability and ability to learn basic tasks and follow instructions
- values diversity and shows respect for others
- meets Denny's uniform and grooming standards throughout the shift
- ability to work flexible schedules including holidays, nights, and weekends
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- demonstrates a sense of urgency and meets service cycle timing standards
- seats guests at clean, dry tables utilizing proper seating rotation
- determines and provides for any special needs of guests
- maintains guest waiting list and adheres to proper seating order procedures
- describes promotions and suggestively sells while seating guests
- takes initial beverage order
- attends to any other guest needs during the entire dining experience as warranted
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- uses proper telephone etiquette
- enters and delivers To Go orders correctly
- addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- assists service personnel in providing beverage orders and refills and clearing and setting tables
- willingly assists other team members without being asked
- maintains proper supply of clean menus
- lifts and carries supplies and equipment up to 30 lbs
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- maintains foyer area of restaurant to be clean, organized and inviting to guests
- completes all required side-work, including deep cleaning assignments
- adheres to Denny's Brand Standards and internal policies and procedures
- provides courteous service and is cordial to all team members and guests
Job Criteria
Experience
No experience required
Job Location
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