Host/Hostess – DEN 6811 Salem – Market St (Salem, OR)

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

flexible schedules

Team-oriented environment

Professional development opportunities

Employee Discounts

Reasonable accommodations for disabilities

Job Description

Denny's is an established full-service restaurant brand known for its welcoming atmosphere and commitment to quality dining experiences. With a rich heritage in the restaurant industry, Denny's offers a dynamic work environment where teamwork, guest satisfaction, and operational excellence are top priorities. The brand caters to a diverse customer base and prides itself on delivering consistent, friendly, and efficient service to guests in all its locations nationwide. Working at Denny's means being part of a team dedicated to hospitality and providing memorable guest experiences.

The Host/Hostess position at Denny's plays a crucial role in shaping guests' first impressions and supporting the smooth operation of the front-of-house. This role involves greeting guests warmly and promptly as they arrive, managing wait lists and seating arrangements to ensure balanced server sections, and assisting guests with basic requests. Hosts and Hostesses maintain the cleanliness and organization of waiting areas and entryways, assist with clearing and resetting tables, and help uphold Denny's brand standards for guest service. This position reports directly to the Restaurant Manager, General Manager, or Manager on Duty and requires a flexible schedule that accommodates days, nights, weekends, and holidays. The Host/Hostess must be able to cope with the physical demands of the job including standing and walking for extended periods, bending, reaching, and occasional lifting. This role fosters a welcoming environment for guests while collaborating closely with servers, service assistants, cooks, and management to ensure a seamless dining experience.

Overall, the Host/Hostess at Denny's is essential for maintaining an inviting ambiance in the restaurant and providing attentive, friendly, and organized guest service in a fast-paced, customer-focused setting. This position is ideal for individuals who enjoy interacting with people, working as part of a team, and contributing to an enhanced dining environment.

Job Requirements

Previous customer service or hospitality experience preferred but not required
strong communication and interpersonal skills
ability to work flexible schedules including nights, weekends, and holidays
ability to work effectively in a team-oriented environment

Job Qualifications

Previous customer service or hospitality experience preferred but not required
strong communication and interpersonal skills
ability to work flexible schedules including nights, weekends, and holidays
ability to work effectively in a team-oriented environment

Job Duties

Greet guests promptly and courteously upon arrival
create a welcoming and friendly first impression for all guests
manage wait lists and communicate accurate wait times
escort guests to tables and provide menus as needed
respond to guest questions and assist with basic requests
manage table assignments to balance server sections and service flow
monitor dining room activity and table availability
communicate seating status and guest needs to servers and management
support servers and service assistants during busy periods as needed
maintain cleanliness of host stand, entryways, lobby, and waiting areas
keep menus, seating areas, and front-of-house spaces clean and organized
assist with clearing and resetting tables as needed
perform cleaning tasks including wiping surfaces, sweeping floors, removing trash, cleaning restrooms as assigned
work collaboratively with servers, service assistants, cooks, and management
maintain a professional appearance and positive attitude
follow direction from managers and shift leaders
demonstrate reliability, punctuality, and consistent attendance