Host/Hostess – DEN 6804 Portland – 82nd (Happy Valley, OR)
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Work environment with team collaboration
opportunities for professional development
Job Description
Our company is a well-established restaurant committed to providing an exceptional dining experience for every guest. With a strong reputation for quality service and delicious cuisine, we pride ourselves on creating a warm and welcoming atmosphere where customers feel valued and satisfied. The establishment operates in a fast-paced environment that emphasizes teamwork, professionalism, and customer satisfaction. We are seeking a dedicated Host/Hostess to join our team on a full-time basis. This is an excellent opportunity for individuals passionate about hospitality and eager to contribute positively to our customers' experiences. The Host/Hostess role is vital as the first point of contact... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Basic cash handling skills
- Ability to communicate clearly and politely with customers
- Physical ability to stand and move throughout the work area for extended periods
- Attention to detail and ability to multitask
- Willingness to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Determines special needs e.g. high chairs, special menus
- Collects payment from customers immediately, in accordance with established cash handling procedures
- Inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
- Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day
- Keeps hostess area stocked and clean e.g., to-go items and bakery products
- Handles incoming telephone calls immediately, and takes to-go orders as appropriate
- Maintains proper supply of clean menus
- Periodically supplies customers with initial beverage suggestions and provides beverage order and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received
- Assists other service personnel as needed
Job Location
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