Pyramid Global Hospitality logo

Host/Hostess - Chido Restaurant

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
retirement savings
Paid Time Off
Competitive wages
festive environment
perks and discounts

Job Description

Pyramid Global Hospitality is a premier hospitality company that prides itself on a People First culture, focusing on employee wellbeing, growth, and development within an inclusive and diverse work environment. With over 230 properties worldwide, Pyramid Global Hospitality is committed to fostering meaningful relationships with its workforce and provides comprehensive benefits such as health insurance, retirement plans, paid time off, onsite wellness programs, local discounts, and employee hotel stay rates. The company places a strong emphasis on employee development through ongoing training opportunities, supporting both new entrants and seasoned professionals in the hospitality industry to advance their careers.

One of Pyramid Global Hospitality's distinguished properties is OKANA Resort and Indoor Waterpark, located alongside the scenic Oklahoma River in the vibrant Horizons District near downtown Oklahoma City. OKANA Resort offers a dynamic and engaging work atmosphere with over 400 well-appointed guest rooms, premium riverfront accommodations, diverse dining options including the Chido Restaurant, and extensive meeting spaces covering 30,000 square feet. This property represents a unique opportunity for hospitality professionals to grow in a world-class destination characterized by a supportive and collaborative environment.

The Part-Time Host/Hostess role at OKANA Resort & Indoor Waterpark is a crucial customer-facing position responsible for delivering exceptional guest experiences from the moment visitors arrive. As the initial point of contact, the Host/Hostess manages reservations, organizes seating arrangements, and ensures smooth guest flow during busy meal periods. This position demands excellent communication skills, a warm and welcoming demeanor, and the ability to coordinate effectively with servers, food attendants, and kitchen staff to enhance the overall dining experience.

In this role, employees will be part of the opening team contributing to the resort's distinctive atmosphere while fostering their own personal and professional growth. Emphasizing a culture where employees are valued and appreciated, Pyramid Global Hospitality supports its team members with competitive wages, health benefits, retirement savings plans, paid time off, and numerous perks like festive work environments and employee discounts. The role offers an exciting chance to become an Experience Curator who creates memorable and personalized service moments that delight guests time after time. Those passionate about hospitality and guest satisfaction will find this opportunity rewarding and a stepping stone for further career advancement within Pyramid Global Hospitality and the broader hospitality industry.

Job Requirements

  • High school diploma
  • previous customer facing experience in restaurant or retail operation
  • good communication skills
  • ability to speak, read, and write English
  • computer proficiency to use point of sale and reservations system

Job Qualifications

  • High School diploma
  • previous customer facing experience in restaurant or retail operation
  • good communication skills
  • ability to speak, read, and write English
  • computer proficiency to use the resort’s point of sale and reservations system

Job Duties

  • Greet and seat guests according to standards
  • keep track of waiting list and open tables
  • maintain work areas clean and organized
  • report all unsafe conditions immediately
  • assist servers by setting and clearing tables, replenishing water and serving beverages
  • answer the phones and take reservations
  • clean and sanitize menus
  • maintain cleanliness of host stand by wiping counters and organizing items
  • open and close rooms as assigned
  • receive and record reservations
  • set up food server stations
  • calculate and issue change for to go orders
  • attend required meetings
  • complete other duties as assigned by supervisor including cross training
  • organize to go orders by placing the order and delivering to guest
  • place daily specials in menus and remove specials at assigned time

Job Criteria

Experience

Entry Level (1-2 years)


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