Job Overview
Compensation
Hourly
Range $11.25 - $15.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal discounts
Job Description
Loews Ventana Canyon Resort is a premier luxury resort located in Tucson, Arizona, renowned for its breathtaking views of the Catalina Mountain range and its commitment to providing an exceptional desert oasis experience. This resort stands out as a top choice among Arizona luxury resorts, offering not only stunning natural beauty but also an array of premium amenities and services designed to help guests relax and recharge. Visitors can explore the best of Tucson while enjoying impeccable hospitality, exquisite dining, and luxurious accommodations. The resort’s location in the Sonoran Desert makes it unique, blending the natural landscape with upscale comfort to create a truly memorable stay for all guests.
The Restaurant Supervisor role at Loews Ventana Canyon Resort is a critical position that ensures the smooth and efficient operation of the restaurant during the absence of the Manager. The role demands a strong leader who can oversee daily restaurant activities, manage reservations accurately, and maintain guest history files to enhance the experience of repeat guests. This position requires excellent communication skills, attention to detail, and the ability to manage staff and serve guests courteously and professionally. Supervising the restaurant involves assigning workstations, inspecting dining and service areas, and ensuring all pre-meal and post-meal sidework is completed to the highest standards. The Restaurant Supervisor also plays an integral role in welcoming guests, managing seating arrangements, and maintaining the overall ambiance and cleanliness of the dining area.
This role is crucial in maintaining the high standards that make Loews Ventana Canyon Resort a standout destination. It not only involves operational oversight but also proactive guest service and teamwork engagement. The Restaurant Supervisor assists servers when necessary, ensures compliance with hotel policies and safety regulations, and participates in ongoing training to stay current with hotel standards. The role supports a positive work environment by promoting teamwork, swiftly addressing unusual matters, and complying with uniform and grooming standards. Candidates seeking this role will have the opportunity to contribute to a luxurious guest experience at a prestigious Arizona resort while developing their hospitality management skills in a supportive and dynamic environment.
The Restaurant Supervisor role at Loews Ventana Canyon Resort is a critical position that ensures the smooth and efficient operation of the restaurant during the absence of the Manager. The role demands a strong leader who can oversee daily restaurant activities, manage reservations accurately, and maintain guest history files to enhance the experience of repeat guests. This position requires excellent communication skills, attention to detail, and the ability to manage staff and serve guests courteously and professionally. Supervising the restaurant involves assigning workstations, inspecting dining and service areas, and ensuring all pre-meal and post-meal sidework is completed to the highest standards. The Restaurant Supervisor also plays an integral role in welcoming guests, managing seating arrangements, and maintaining the overall ambiance and cleanliness of the dining area.
This role is crucial in maintaining the high standards that make Loews Ventana Canyon Resort a standout destination. It not only involves operational oversight but also proactive guest service and teamwork engagement. The Restaurant Supervisor assists servers when necessary, ensures compliance with hotel policies and safety regulations, and participates in ongoing training to stay current with hotel standards. The role supports a positive work environment by promoting teamwork, swiftly addressing unusual matters, and complying with uniform and grooming standards. Candidates seeking this role will have the opportunity to contribute to a luxurious guest experience at a prestigious Arizona resort while developing their hospitality management skills in a supportive and dynamic environment.
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant or hospitality supervision
- excellent communication skills
- ability to work in a fast-paced environment
- knowledge of reservation and seating procedures
- willingness to work flexible hours including evenings, weekends, and holidays
- adherence to hotel uniform and grooming standards
Job Qualifications
- High school diploma or equivalent
- previous experience in restaurant supervision or hospitality management preferred
- strong customer service and communication skills
- ability to multitask and manage time effectively
- knowledge of reservation systems and seating software an advantage
- teamwork and leadership abilities
- attention to detail and problem-solving skills
Job Duties
- Supervises restaurant activities in absence of manager
- controls reservation book, accepts reservations and enters them accurately into the record
- maintains guest history files and uses information to enhance repeat guests experience
- assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- maintains guest records to record arrival, cover count, seat assignment, turnover, availability
- inspects menus to ensure cleanliness and acceptability
- greets guests in a polite professional manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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