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Host/Hostess at The Mailroom

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
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Benefits

Health Insurance
flexible schedule
comprehensive training
Career advancement opportunities
promote from within

Job Description

Located in the heart of historic downtown Clarksville, The Mailroom building has been a significant hub for connection and community interaction for decades. This establishment is more than just a venue; it's a landmark that has woven countless stories and memories into the fabric of the town. The Mailroom is renowned for its warm, inviting atmosphere where guests can enjoy a unique blend of chef-inspired cuisine and expertly crafted beers. Combining tradition and innovation, The Mailroom offers an authentic experience synonymous with quality and community spirit. As a fast-paced, full-service restaurant and gathering place, it serves as a focal point for locals and visitors alike, continuing its legacy as the nerve center of Clarksville. The commitment to excellence extends beyond the kitchen and into the employee experience, where teamwork, support, and innovation drive the managerial and operational philosophy.

The opportunity to join The Mailroom team as a Host or Hostess invites individuals to become part of this rich history, contributing to the welcoming environment that defines the establishment. The role is pivotal in ensuring that every guest feels valued and attended to from the moment they step through the door. As a frontline representative, the Host or Hostess will play a critical role in managing the flow of guests, handling reservations and waitlists with efficiency and a positive demeanor. This position is available on both a full-time and part-time basis, reflecting the establishment’s dedication to flexibility and accommodating diverse candidate needs. The Mailroom emphasizes providing a rewarding career experience, supporting continuous growth through comprehensive training opportunities including a Manager-in-Training program designed to equip staff with the skills needed to advance. Employees benefit from a culture that promotes from within, creating a clear pathway for career development within the hospitality industry.

Candidates for the Host or Hostess position at The Mailroom should bring excellent communication skills and a willingness to collaborate with team members to uphold the highest service standards. The role requires physical stamina and the ability to perform tasks that include lifting weights between 25 to 50 pounds, along with motions such as bending, kneeling, pushing, pulling, stretching, and the continuous use of fingers and wrists. The Mailroom values its staff and fosters a safe working environment, aligning with its commitment to both guest and employee well-being. Offering competitive pay and comprehensive benefits such as health insurance and a flexible schedule, this role is ideal for motivated individuals eager to work in a dynamic and supportive team setting. With the opportunity to engage directly with customers in a bustling and historic atmosphere, this position offers both personal satisfaction and professional growth potential within a well-established community icon.

Job Requirements

  • High school diploma or equivalent
  • At least 1 year of hospitality or customer service experience
  • Ability to communicate effectively
  • Physical ability to lift 25-50 lbs and perform repetitive motions
  • Willingness to work flexible hours including nights weekends and holidays
  • Legal authorization to work in the United States
  • Team-oriented mindset
  • Commitment to maintaining a clean and safe environment

Job Qualifications

  • Hospitality or customer focused experience of at least 1 year
  • Excellent communication skills
  • Ability to work as a cooperative team member
  • Basic understanding of seating and reservation management
  • Ability to maintain a positive attitude under pressure
  • Prior experience in a full-service restaurant environment preferred
  • High school diploma or equivalent

Job Duties

  • Greet and seat guests courteously quickly and efficiently with a positive attitude
  • Manage waitlist reservations and call ahead seating
  • Maintain cleanliness of lobby area restrooms and menus
  • Maintain positive attitude and work as a team with other employees
  • Demonstrate excellent communication skills
  • Able to lift 25-50 lbs
  • Perform physical tasks including bending kneeling pushing pulling stretching and continuous bilateral use of fingers and wrists

Job Criteria

Experience

No experience required


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