Host/Hostess at Kerbey Lane Cafe San Marcos, TX

Kerbey Lane Cafe is a well-established restaurant located in San Marcos, TX, known for its welcoming atmosphere and delicious food offerings. This family-friendly cafe prides itself on creating a warm, inviting environment where guests feel valued and cared for from the moment they step through the door. With a strong reputation for quality service and commitment to customer satisfaction, Kerbey Lane Cafe continues to be a favorite dining destination for locals and visitors alike. The cafe emphasizes teamwork, professionalism, and an upbeat ambiance that makes every visit memorable.

The Host/Hostess role at Kerbey Lane Cafe is pivotal in ensuring guests receive an exceptional dining experience right from the start. This position is part of the Operations Department and reports directly to the Managing Partner and Store Leader on Duty. The ideal candidate will be warm, friendly, and quick to greet guests as soon as they arrive, setting the tone for their visit. The host or hostess not only seats guests and presents menus but also takes an active role in managing the flow of the restaurant by organizing waiting lists, quoting accurate wait times, and maintaining a fair seating rotation. Attention to detail and proactive communication are key in observing the status of tables—whether clean, dirty, or occupied—and coordinating with the servers, bussers, and store leadership to keep service running smoothly.

Additionally, the Host/Hostess ensures the cleanliness and organization of the restaurant, including stocking menus at the host station and maintaining restroom cleanliness throughout their shift. This role often assists servers and bussers with various tasks such as pre-bussing tables, refilling coffee, and rolling silverware, demonstrating a true team-player attitude. The candidate must be able to follow store leader instructions and contribute to an overall positive, efficient, and fun environment for both guests and coworkers. The position requires physical stamina, including the ability to stand and walk during the entire shift, lift and carry highchairs and boosters, and communicate effectively with guests both in-person and on the phone.

This is a dynamic, customer-facing role ideal for individuals who enjoy working in a fast-paced environment where excellent interpersonal skills and a friendly demeanor are essential. Candidates should be Food Handler Certified by the State of Texas as part of their skill set. While the description does not specify employment type or salary, the position is clearly essential in supporting the smooth operation of a popular dining venue dedicated to exceeding guest expectations and fostering a positive workplace culture.