Job Overview
Compensation
Hourly
Exact $11.00
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Supportive team environment
opportunities for growth
Job Description
Kawa Sushi is a distinguished sushi restaurant located in the heart of Rockford, Michigan, at 8 E Bridge St Ne Suite 104 A. Our establishment prides itself on delivering authentic Japanese cuisine with a focus on quality, freshness, and customer satisfaction. As a part of our dedicated and close-knit team of 14 members, we have built a reputation for excellence and a welcoming atmosphere that keeps customers coming back. We strive to create not just a dining experience but a cultural journey for our patrons, making us a staple dining destination within the community.
We are currently seeking a personable and dependable host or hostess to join our team as the first point of contact for our guests. This role is vital in setting the tone for an exceptional dining experience. As a host or hostess at Kawa Sushi, you will be responsible for greeting guests warmly, managing reservations, and coordinating seating arrangements to optimize customer flow and satisfaction. The ideal candidate will be self-driven, punctual, and reliable, with excellent communication skills and a friendly demeanor that puts customers at ease.
The position involves answering telephone inquiries in a professional and efficient manner, booking reservations accurately, estimating wait times for guests during peak hours, and ensuring that all guests feel welcomed and valued. Strong organizational skills are essential to manage seating logistics and support the smooth operation of the restaurant. Moreover, this role offers an opportunity to grow within our team and gain valuable experience in hospitality and customer service.
At Kawa Sushi, we believe that our employees are our greatest asset, and we provide a supportive work environment that encourages teamwork, growth, and development. Joining our team means becoming part of a passionate group dedicated to culinary excellence and outstanding service. We look forward to welcoming a new host or hostess who shares our commitment to superior customer care and the vibrant culture of Kawa Sushi.
We are currently seeking a personable and dependable host or hostess to join our team as the first point of contact for our guests. This role is vital in setting the tone for an exceptional dining experience. As a host or hostess at Kawa Sushi, you will be responsible for greeting guests warmly, managing reservations, and coordinating seating arrangements to optimize customer flow and satisfaction. The ideal candidate will be self-driven, punctual, and reliable, with excellent communication skills and a friendly demeanor that puts customers at ease.
The position involves answering telephone inquiries in a professional and efficient manner, booking reservations accurately, estimating wait times for guests during peak hours, and ensuring that all guests feel welcomed and valued. Strong organizational skills are essential to manage seating logistics and support the smooth operation of the restaurant. Moreover, this role offers an opportunity to grow within our team and gain valuable experience in hospitality and customer service.
At Kawa Sushi, we believe that our employees are our greatest asset, and we provide a supportive work environment that encourages teamwork, growth, and development. Joining our team means becoming part of a passionate group dedicated to culinary excellence and outstanding service. We look forward to welcoming a new host or hostess who shares our commitment to superior customer care and the vibrant culture of Kawa Sushi.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings and weekends
- Punctual and reliable
- Strong communication skills
- Ability to handle multiple tasks simultaneously
Job Qualifications
- Friendly and outgoing personality
- Ability to listen and communicate effectively
- Strong organizational and motivational skills
- Excellent interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of reservation management
Job Duties
- Answering the phones and book reservations
- Greeting customers and making them feel welcome
- Estimating wait time for guests
- Managing seating arrangements
- Coordinating with kitchen and service staff
- Handling customer inquiries and requests
- Maintaining a clean and organized host station
Job Criteria
Experience
No experience required
Job Location
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