Host/Hostess & Barista

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.00 - $15.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Employee rates on hotel stays
Local discounts
ongoing training and development

Job Description

Pyramid Global Hospitality is a leading hospitality company dedicated to putting people first. This company has cultivated a work environment that is both supportive and inclusive, embracing diversity and promoting growth, development, and well-being for all its employees. With over 230 properties worldwide, Pyramid Global Hospitality is recognized for its People First culture, which is evident in the company's approach to employee benefits, training, and relationships. Employees are provided with comprehensive health insurance, retirement plans, and paid time off as standard. Moreover, unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays highlight the company’s commitment to enhancing the quality of life for its team members. Pyramid Global Hospitality also emphasizes continuous learning, offering ongoing training and development opportunities to foster career advancement and help employees build new skills. Whether someone is just beginning their journey in hospitality or is a seasoned professional, Pyramid Global Hospitality offers a career path within a collaborative and engaging work culture that encourages success and professional growth. This environment nurtures talent and rewards effort, making it an attractive place to work for individuals passionate about hospitality and dedicated to delivering exceptional guest experiences.

One of the welcoming properties under the Pyramid Global Hospitality umbrella is The Bradley, located in Fort Wayne, Indiana. The Bradley is a hotel that combines Midwestern charm with modern design, reflecting the city’s spirit of community, creativity, and industriousness. The Bradley invites guests and employees alike to experience the essence of Fort Wayne through its unique atmosphere and hospitality standards. This property provides a genuine sense of place that is closely connected to its local culture, making it a remarkable venue for both visitors and staff.

Currently, The Bradley is seeking a highly motivated and customer-focused Host to join its team. The Host plays a vital role in the success of the restaurant operation, acting as the first and last point of contact for guests. This individual will greet each guest warmly as they arrive and throughout their dining experience, helping to set a positive and welcoming tone that contributes to memorable hospitality. The role demands quick thinking, an engaging attitude, and the ability to work effectively in a fast-paced environment. The Host is responsible for managing guest flow, monitoring open dining sections, estimating wait times, maintaining the guest waiting list, and ensuring guest needs are met while waiting. Additionally, the Host handles telephone inquiries, reservation bookings, and table arrangement to accommodate large parties. This position is ideal for someone eager to start their career in restaurants and who values creating meaningful connections with guests. It offers tremendous opportunities for learning, growth, and professional development at a world-class property within a respected hospitality company.

The ideal candidate possesses an engaging and welcoming personality, works well under pressure, and has a passion for providing exceptional guest experiences. Excellent communication skills are paramount for this role. Compensation is competitive and varies depending on the candidate’s qualifications, experience, certifications, and the specific property location, reflecting market standards and cost of labor considerations. Pyramid Global Hospitality is committed to diversity and equal opportunity, fostering an inclusive workplace where all employees are valued and supported. This role not only promises immediate engagement at a vibrant restaurant but also offers a foundation for a rewarding career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • strong interpersonal skills
  • ability to multitask and remain calm under pressure
  • excellent verbal communication skills

Job Qualifications

  • An engaging and welcoming personality
  • ability to work under pressure in a fast-paced environment
  • passion for creating an exceptional experience for all guests
  • excellent communication skills

Job Duties

  • Greet guests as they arrive or move about the restaurant area
  • monitoring the open dining sections of the restaurant for empty and cleaned tables
  • estimating wait times for guests and monitoring the guest waiting list
  • ensuring that the needs of the guests are met while they are waiting
  • answering the telephone, booking reservations and moving tables together to accommodate large parties

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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