Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.01 - $1.00
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Health and wellness programs
Paid Time Off
Employee assistance program
Job Description
Compass Group, a global leader in foodservice management, is renowned for delivering exceptional dining experiences across various sectors including corporate dining, healthcare, education, and hospitality. The company is committed to fostering an inclusive environment where diversity of thought and inclusion lead to stronger teams and better service for clients. With its strong emphasis on employee development and customer satisfaction, Compass Group provides a workplace where team members are encouraged to grow their skills and advance their careers. The company is actively hiring for full-time Host/Hostess positions at United Polaris, located at Terminal G, Gate 1, Level 3 in San Francisco, CA. This is a wonderful opportunity to join a dynamic team passionate about food and hospitality, where new employees are welcomed and trained with hands-on guidance in a supportive setting. Compensation for this role starts at a fixed pay rate of $22.01 per hour, with a full-time schedule offering days and hours that may vary, which will be clarified during the interview process.
The Host/Hostess role at Compass Group is crucial to creating a warm and inviting atmosphere for guests. The primary responsibility includes promptly greeting and seating residents in the dining room while managing customer service situations effectively. This position has no requirement for prior experience, making it accessible for individuals eager to start a career in hospitality. The role demands excellent communication skills, patience, and a genuine interest in people, qualities that help promote an enjoyable dining atmosphere and a safe, clean, and well-maintained environment. As part of the duties, the Host/Hostess supervises the dining room activities to ensure proper service and sanitation standards while also training new team members. They play a pivotal role in emergency preparedness by assisting with safety procedures and facilitating guest evacuation when necessary. Additional responsibilities include assisting with service duties such as bussing or food service and operating various equipment when needed. The position offers eligibility for various benefits including medical, dental, and vision insurance, retirement plans, wellness programs, and more, providing comprehensive support for employees’ health and well-being. Compass Group emphasizes fair treatment and equal opportunity employment, considering all qualified applicants regardless of background or history, and upholds a drug-free workplace to ensure a safe and productive environment. This role is especially suited for individuals enthusiastic about hospitality and customer service, looking for a career path where they can truly flourish and make a difference every day.
The Host/Hostess role at Compass Group is crucial to creating a warm and inviting atmosphere for guests. The primary responsibility includes promptly greeting and seating residents in the dining room while managing customer service situations effectively. This position has no requirement for prior experience, making it accessible for individuals eager to start a career in hospitality. The role demands excellent communication skills, patience, and a genuine interest in people, qualities that help promote an enjoyable dining atmosphere and a safe, clean, and well-maintained environment. As part of the duties, the Host/Hostess supervises the dining room activities to ensure proper service and sanitation standards while also training new team members. They play a pivotal role in emergency preparedness by assisting with safety procedures and facilitating guest evacuation when necessary. Additional responsibilities include assisting with service duties such as bussing or food service and operating various equipment when needed. The position offers eligibility for various benefits including medical, dental, and vision insurance, retirement plans, wellness programs, and more, providing comprehensive support for employees’ health and well-being. Compass Group emphasizes fair treatment and equal opportunity employment, considering all qualified applicants regardless of background or history, and upholds a drug-free workplace to ensure a safe and productive environment. This role is especially suited for individuals enthusiastic about hospitality and customer service, looking for a career path where they can truly flourish and make a difference every day.
Job Requirements
- High school diploma or equivalent preferred
- No prior experience necessary
- Ability to work full-time schedule with variable days and hours
- Effective communication skills
- Ability to maintain confidentiality
- Willingness to learn
- Ability to assist in emergency situations
- Ability to perform essential job functions satisfactorily with or without reasonable accommodation
- Compliance with drug-free workplace policy
Job Qualifications
- Excellent communication skills
- Demonstrates flexibility and patience
- Interest in people and customer service
- Ability to maintain confidentiality
- Ability to work well with others
- Willingness to learn and train others
- Basic knowledge of safety and sanitation procedures
- High school diploma or equivalent preferred
- No previous experience required
Job Duties
- Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements
- Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates
- Exhibits exceptional communications skills
- gets along well with others, demonstrates flexibility and patience
- possesses an interest in people
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
- Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
- Helps train new food-service team members
- Supervises the closing of the assigned dining room
- ensures side work and station setup is properly completed
- Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency
- Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- Works with staff of other departments to perform job duties and during special events or functions
- Performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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