
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
flexible scheduling
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for its commitment to exceptional service, elegant accommodations, and memorable guest experiences. With a presence in major city centers, resort destinations, and unique cultural locations across 47 countries, Four Seasons is a symbol of refined hospitality and outstanding quality. Employing dedicated professionals who strive for excellence, Four Seasons fosters a vibrant and inclusive workplace culture where every team member is valued and empowered to grow. The company emphasizes respect, collaboration, and genuine care among its staff, clients, and partners. At Four Seasons, the philosophy centers on creating lasting impressions through personal connections, attention to detail, and a heartfelt approach to serving others.
Specifically, the Four Seasons Hotel and Private Residences Minneapolis is a prestigious luxury property housed in a striking 37-storey building situated at the heart of Minneapolis atop Nicollet Mall, the city’s premier pedestrian thoroughfare. Located just blocks from the scenic Mississippi River, this mixed-use development also hosts RBC Wealth Management's US headquarters, blending business and leisure seamlessly. The hotel boasts unique features such as partnerships with renowned local chef Gavin Kaysen, expansive 19,400 square feet of state-of-the-art meeting facilities, downtown’s only luxury spa, and a lavish 5,000-square-foot pool deck, all designed to offer guests an unparalleled experience of comfort, style, and sophistication.
The role of Mara Host within Four Seasons Hotel Minneapolis is a pivotal front-of-house position that demands professionalism, grace, and efficiency. As Mara Host, you will be the first point of contact for guests arriving at the restaurant, responsible for greeting guests warmly and seating them promptly while balancing reservation management and guest inquiries. This role is essential in delivering a seamless dining experience, ensuring that guests feel welcomed and attended to in accordance with Four Seasons' high standards of service. The Mara Host position requires proficiency in managing guest seating preferences, understanding the dynamics of restaurant operations, and demonstrating a working knowledge of the hotel's services and reservation system.
Beyond administrative tasks, the Mara Host acts as an ambassador of the Four Seasons brand, creating a hospitable atmosphere by anticipating guest needs, resolving inquiries courteously, and recognizing returning guests by name to personalize their experience. The role also includes the upkeep of menus and dining areas, maintaining quality appearance and accurate daily specials knowledge. Success in this position involves a collaborative spirit, working harmoniously with team members to uphold the revered Four Seasons service culture.
Four Seasons offers a supportive, culturally rich work environment where employees are encouraged to develop their skills and contribute to a legacy of hospitality excellence. Working at Four Seasons Hotel Minneapolis also means engaging with a community that values craftsmanship, connection, and character. The Mara Host is an ideal role for individuals seeking to build a career in luxury hospitality, offering invaluable experience within a high-profile setting and access to a network of industry professionals. Employment at Four Seasons is typically full-time and wages are competitive within the luxury hotel sector, reflecting the prestige and expectations associated with the brand. Join Four Seasons Hotel Minneapolis and become part of a team dedicated to creating exceptional moments and lifelong memories for guests from around the world.
Specifically, the Four Seasons Hotel and Private Residences Minneapolis is a prestigious luxury property housed in a striking 37-storey building situated at the heart of Minneapolis atop Nicollet Mall, the city’s premier pedestrian thoroughfare. Located just blocks from the scenic Mississippi River, this mixed-use development also hosts RBC Wealth Management's US headquarters, blending business and leisure seamlessly. The hotel boasts unique features such as partnerships with renowned local chef Gavin Kaysen, expansive 19,400 square feet of state-of-the-art meeting facilities, downtown’s only luxury spa, and a lavish 5,000-square-foot pool deck, all designed to offer guests an unparalleled experience of comfort, style, and sophistication.
The role of Mara Host within Four Seasons Hotel Minneapolis is a pivotal front-of-house position that demands professionalism, grace, and efficiency. As Mara Host, you will be the first point of contact for guests arriving at the restaurant, responsible for greeting guests warmly and seating them promptly while balancing reservation management and guest inquiries. This role is essential in delivering a seamless dining experience, ensuring that guests feel welcomed and attended to in accordance with Four Seasons' high standards of service. The Mara Host position requires proficiency in managing guest seating preferences, understanding the dynamics of restaurant operations, and demonstrating a working knowledge of the hotel's services and reservation system.
Beyond administrative tasks, the Mara Host acts as an ambassador of the Four Seasons brand, creating a hospitable atmosphere by anticipating guest needs, resolving inquiries courteously, and recognizing returning guests by name to personalize their experience. The role also includes the upkeep of menus and dining areas, maintaining quality appearance and accurate daily specials knowledge. Success in this position involves a collaborative spirit, working harmoniously with team members to uphold the revered Four Seasons service culture.
Four Seasons offers a supportive, culturally rich work environment where employees are encouraged to develop their skills and contribute to a legacy of hospitality excellence. Working at Four Seasons Hotel Minneapolis also means engaging with a community that values craftsmanship, connection, and character. The Mara Host is an ideal role for individuals seeking to build a career in luxury hospitality, offering invaluable experience within a high-profile setting and access to a network of industry professionals. Employment at Four Seasons is typically full-time and wages are competitive within the luxury hotel sector, reflecting the prestige and expectations associated with the brand. Join Four Seasons Hotel Minneapolis and become part of a team dedicated to creating exceptional moments and lifelong memories for guests from around the world.
Job Requirements
- High school education or equivalent experience
- Six to twelve months of restaurant, food and beverage, or equivalent experience
- Working knowledge of the restaurant aspect of Four Seasons services and general hotel knowledge
- Ability to operate computer equipment and reservation systems
- Reading, writing and oral proficiency in English
- Ability to work flexible schedule including nights, weekends and holidays
Job Qualifications
- High school education or equivalent experience
- Six to twelve months of restaurant or food and beverage experience
- Working knowledge of Four Seasons restaurant services, policies, and operations
- Proficiency with computer and reservation systems
- Excellent reading, writing, and oral English communication skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong interpersonal and customer service skills
- Ability to work harmoniously in a team environment
Job Duties
- Greet and seat guests promptly at pre-set tables according to party size and guest preference
- Set up host stand and maintain guest reservation book
- Monitor restaurant seating capacity and server workloads to optimize service
- Answer telephones and take guest reservations or provide restaurant and hotel information
- Anticipate guest needs, respond to inquiries and recognize regular guests by name
- Inspect and maintain daily menus for quality and appearance
- Comply with Four Seasons service standards and collaborate professionally with co-workers and supervisors
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