Host/Hostess

The Laylow, Autograph Collection Hotel is a unique and stylish oasis nestled in the vibrant heart of Waikiki, Hawaii. Known for its seamless blend of mid-century modern design with the authentic warmth of Hawaiian hospitality, The Laylow offers guests a lush tropical environment that combines nostalgia with contemporary comfort and elegance. This distinguished hotel creates an atmosphere where travelers, creatives, and adventurers alike can relax, connect, and immerse themselves in a distinct and inviting Hawaiian experience. From vibrant social spaces to top-tier service, The Laylow embodies the laid-back island spirit that sets it apart from other destinations in the area.

As part of the prestigious Autograph Collection, The Laylow reflects a significant standard of quality and service within the hospitality industry while celebrating local culture and unique design elements. The hotel stands as a signature destination, offering guests not only accommodations but an enriching experience defined by authentic Hawaiian charm and thoughtful attention to detail. Each element, from the carefully curated decor to the service excellence, reinforces the hotel’s commitment to creating memorable stays for every visitor.

Currently, The Laylow is seeking a warm, organized, and energetic Host who personifies the spirit of Hawaiian hospitality. This role is an opportunity for an individual who thrives in a fast-paced environment and values delivering exceptional guest experiences. The host is expected to maintain a positive and proactive approach, expertly managing guest reservations, seating arrangements, and inquiries with professionalism and kindness. Guests should feel welcomed and valued upon arrival, as the host is often the first point of contact and a key ambassador for the ambiance and standards of the restaurant’s front-of-house operation.

The ideal candidate is highly organized and quick-thinking, capable of managing unexpected situations with ease and grace. They should have a natural ability to engage with guests and make meaningful connections that enhance the overall dining experience. Responsibilities include managing restaurant seating flow, utilizing reservation systems effectively, and maintaining clear and consistent communication with restaurant leadership and staff to ensure every service runs smoothly. This role demands attentiveness, a team-oriented mindset, and a strong commitment to maintaining the restaurant's integrity through professional appearance and environment upkeep.

In addition to daily operational tasks, the host will perform opening and closing duties as needed and contribute to an environment that is neat, organized, and welcoming. Being personable and approachable is essential for responding to guest inquiries swiftly and courteously, ensuring that their visit is seamless and enjoyable. The Laylow prides itself on fostering a workplace culture built around guiding principles that emphasize mutual respect, collaboration, and personal authenticity.

The employment type for this position includes flexible scheduling to accommodate a work-life balance, and the hotel offers a competitive compensation package reflective of the candidate's experience and role within the team. As part of the Makeready collection, The Laylow provides an extensive range of benefits to eligible team members, including medical, dental and vision plans, paid time off options, parental leave, pet insurance, a company-matched 401k plan, and more. These benefits demonstrate the company's dedication to the health, happiness, and well-being of its employees as a top priority.

As an equal opportunity employer, Makeready LLC and its affiliated entities embrace diversity, equity, and inclusion, ensuring a supportive and respectful workplace where all individuals are empowered to succeed based on their talents, experience, and job performance. This position is an excellent chance for those passionate about hospitality and eager to contribute to a premier hospitality environment that celebrates aloha in every interaction.