Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality is a renowned company dedicated to fostering a People First culture, prioritizing its employees' wellbeing, growth, and success. With a vast network of over 230 properties worldwide, Pyramid Global Hospitality stands out as a leader in the hospitality industry, offering a supportive and inclusive work environment. The company’s core values emphasize diversity, development, and building meaningful relationships, ensuring that every team member thrives both personally and professionally. Pyramid Global Hospitality invests in comprehensive employee benefits, including health insurance, retirement plans, and paid time off. Unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays further enhance the employee experience. Ongoing training and development opportunities empower employees to build essential skills and advance their careers within a world-class organization.

The Bradley, located in Fort Wayne, Indiana, is a modern hotel property infused with Midwestern charm and authentic local spirit. Reflecting the community’s creativity, industry, and warmth, The Bradley offers guests a unique experience rooted in the city’s character. The team at The Bradley exemplifies the company’s commitment to exceptional guest experiences and inclusive hospitality.

We are currently seeking a highly motivated and customer-focused Host to join our restaurant team at The Bradley. This position is crucial to the smooth operation of the dining area and the overall guest experience. As the first point of contact for restaurant guests, the Host sets the welcoming tone, ensuring every visitor feels valued and attended to immediately upon arrival. The Host also supports the service team by managing seating arrangements, wait times, and guest needs proactively throughout their visit. This role demands a quick-thinking, engaging individual who thrives in a fast-paced environment and enjoys connecting with people.

This opportunity is ideal for individuals looking to start or grow a career in the restaurant and hospitality industry. It provides substantial opportunities for growth and learning within a supportive workplace culture. The Host role offers a fantastic pathway for driven professionals who are eager to develop their skills in a world-class property and make meaningful connections daily. If you are passionate about hospitality and client service, this role will provide you with a rewarding and dynamic work environment where your contributions make a difference every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong interpersonal and communication skills
  • Ability to manage multiple tasks in a fast-paced environment

Job Qualifications

  • Someone with an engaging and welcoming personality
  • Someone who can work under pressure in a fast-paced environment
  • Someone with a passion for creating an exceptional experience for all guests
  • Someone with excellent communication skills

Job Duties

  • Greet guests as they arrive or move about the restaurant area
  • Monitoring the open dining sections of the restaurant for empty and cleaned tables
  • Estimating wait times for guests and monitoring the guest waiting list
  • Ensuring that the needs of the guests are met while they are waiting
  • Answering the telephone, booking reservations and moving tables together to accommodate large parties

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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