Host/Hostess

The Alida is a distinguished hotel located on Savannah's revitalized riverfront, embodying the unique blend of modern life and timeless Southern charm. With 173 beautifully appointed rooms, the hotel serves as a vibrant celebration of Savannah's contemporary spirit and the entrepreneurial legacy of Alida Harper Fowlkes, a celebrated figure in the city's history. The Alida is more than just a place to stay; it represents the essence of Southern hospitality, offering guests a warm and inviting atmosphere that captures the soul of Savannah. The hotel stands as an emblem of the city's rich cultural heritage combined with a fresh, modern approach to hospitality, making it a sought-after destination for travelers seeking both comfort and authenticity. The Alida operates under the Makeready LLC umbrella, a collection known for its commitment to exceptional service and employee well-being. The company embraces a culture of inclusivity, respect, and support, fostering a workplace where team members are encouraged to be their true selves and succeed based on individual merits. The position available at The Alida is for a host, a vital role that serves as the face and first impression of the hotel’s dining experience. This role requires someone who personifies warmth, is organized, quick-thinking, and possesses a positive attitude. The ideal host thrives in dynamic environments, relishes solving unexpected challenges, and has an innate ability to make every guest feel welcomed and valued. As a host, responsibilities include taking and confirming reservations, seating guests efficiently, responding to inquiries promptly, and maintaining clear and effective communication with the front-of-house staff and leadership. This coordination ensures that each guest experiences seamless service from the moment they enter the restaurant. The host must monitor seating arrangements meticulously, planning steps ahead to balance the needs of both guests and the restaurant to optimize service flow. Attention to detail is critical, including accurate use and maintenance of the restaurant's reservation system, proper table status updates, and documenting guest preferences or special requests. The host should maintain a professional appearance and demeanor, contributing positively to the restaurant's ambiance and presentation. This role also involves performing essential opening and closing duties when necessary and consistently keeping the environment neat, organized, and inviting. The Alida values hosts who possess an approachable and personable demeanor, with prior experience in restaurant settings highly preferred. Patience and the ability to remain calm and composed when addressing guest requests are essential traits for success in this role. Working at The Alida comes with generous benefits as part of the Makeready collection, including accommodating paid time off and PTO exchange programs, comprehensive medical, dental, and vision benefits, maternity and paternity leave options, pet insurance, company-matched dependent care and 401k plans, student loan repayment programs, and a wide range of additional ancillary benefits. The company prioritizes the health, happiness, and well-being of its team, adhering to guiding principles that promote a harmonious and productive work environment. Equal opportunity employment is a cornerstone of Makeready's philosophy. The Alida and its affiliated entities strive to build a diverse and inclusive workplace where all employees can thrive free from discrimination on the basis of race, color, disability, gender, sexual orientation, religion, national origin, age, veteran status, or any other protected category. This commitment ensures that every team member is evaluated and rewarded based on their qualifications, experience, abilities, and performance, reinforcing a culture of fairness and respect.