Host/Hostess

HMSHost is a global hospitality company that excels in providing exceptional service within the food and beverage industry, particularly in travel venues such as airports, motorways, and other high-traffic transit locations. With a strong commitment to its employees, HMSHost offers not only the resources and training necessary for success but also numerous opportunities for career advancement. The company prides itself on earning the trust and loyalty of its team members by cultivating a workplace environment where individuals feel they belong and enjoy what they do. HMSHost emphasizes creating a culture of pride in the work performed, fun on the job, and the chance to earn competitive wages with excellent benefits. This commitment positions HMSHost as a leading employer in the hospitality field, focused on helping travelers feel good while on the move.

This specific role of Host/Hostess is pivotal in maintaining the high standards of customer service HMSHost is known for. The Host/Hostess serves as the first point of contact for guests as they enter the restaurant, ensuring a welcoming and seamless seating experience. Beyond greeting guests and managing seating charts, the Host/Hostess supports a variety of operational tasks that help maintain smooth restaurant functions. These include taking reservations, managing dining room setup, assisting with stock of silverware and condiments, and liaising between kitchen and front-of-house staff to ensure quality service delivery. This role may require multifunctional duties such as cashier responsibilities, refilling beverages, cleaning service areas, and supporting team members in different capacities during slower periods. Reporting typically to the Store Manager, this non-exempt position is essential for ensuring guests have an enjoyable dining experience that meets both company standards and customer expectations.

The position offers a competitive hourly pay rate ranging from $17.50 to $25.05. HMSHost supports its employees with a comprehensive benefits package that includes health, dental, and vision insurance, generous paid time off including vacation, flexible or sick leave, holiday pay, meal and transportation benefits, and a 401(k) retirement plan with company match. Additional perks include company-paid life insurance, tuition reimbursement, employee assistance programs, ongoing training and career growth opportunities, and referral bonuses, among others. HMSHost also fosters an inclusive work environment by adhering to strict equal opportunity employment policies, ensuring a diverse, welcoming workplace where all team members are valued and respected.

In joining HMSHost as a Host/Hostess, candidates are not just taking a job, but becoming ambassadors for their community by enhancing travelers' experiences and helping them feel comfortable and cared for during their journeys. This role is ideal for individuals who have a passion for customer service, enjoy working in fast-paced environments, and seek a position that offers growth and the chance to develop important skills within the hospitality industry.