Host/Hostess

HMSHost is a global hospitality company renowned for its exceptional service and commitment to employee development and satisfaction. With a presence in numerous airport and travel locations worldwide, HMSHost is dedicated to creating an environment where employees feel valued, supported, and have ample opportunities for growth. As a company, HMSHost focuses on earning the trust and loyalty of its workforce by fostering a welcoming atmosphere that promotes inclusivity, pride in one's work, and enjoyment on the job. Employees benefit from competitive wages, comprehensive training, and a robust benefits package designed to support both personal and professional growth.

This particular opportunity is for the position of Host/Hostess, a vital role within the restaurant team at HMSHost. The Host/Hostess serves as the first point of contact for guests, responsible for greeting and seating them while ensuring they receive outstanding customer service that aligns with HMSHost's high standards. This role is essential in managing the flow of guests efficiently and providing a welcoming environment that enhances the overall dining experience. Beyond greeting guests, the Host/Hostess is also tasked with maintaining the restaurant's seating charts, assisting with the setup and cleanliness of dining areas, and supporting other team members by performing various duties such as cashiering, refilling beverages, and expediting food orders.

The Host/Hostess position is non-exempt and typically reports to the Store Manager, offering clear communication channels and management support. Employees in this role are expected to collaborate closely with kitchen and floor staff to ensure smooth operations and guest satisfaction. HMSHost values organization, interpersonal skills, and the ability to maintain composure in a fast-paced environment, making this role ideal for individuals with excellent communication abilities and a passion for hospitality.

The hourly wage for this role ranges from $17.50 to $25.05, reflecting the company’s commitment to fair compensation. Additionally, HMSHost provides an attractive benefits portfolio that includes health, dental, and vision insurance, generous paid time off including vacation, flex, and sick days, holiday pay, and meal and transportation benefits. Employees also have access to a 401(k) retirement plan with company matching, company-paid life insurance, tuition reimbursement, and employee assistance programs. These offerings underscore HMSHost’s dedication to supporting the wellbeing and long-term success of its team members.

Joining HMSHost means becoming part of a company that not only prioritizes excellent food and beverage service but also prides itself on being a positive ambassador for the cities it serves. The role of Host/Hostess is more than a job; it is an opportunity to help travelers feel good on the move while building a rewarding career in hospitality. HMSHost encourages candidates who are enthusiastic, organized, and customer-focused to apply and take advantage of training and exciting career growth opportunities that come with being part of this esteemed company.