Job Overview
Benefits
friendly work environment
team-oriented culture
opportunities for growth
Employee Discounts
flexible scheduling
Job Description
Oyster House is a vibrant and fast-paced seafood restaurant located at PHL Airport. Renowned for its fresh oysters, sustainable seafood offerings, and delicious dishes, Oyster House prides itself on providing exceptional service in a fun and friendly atmosphere for both team members and customers. The restaurant is dedicated to quality, teamwork, and customer satisfaction, making it an ideal environment for those passionate about hospitality and great food. As a dining destination, Oyster House attracts a diverse clientele, including travelers, locals, and food enthusiasts who appreciate seafood prepared with care and served in an inviting setting. The team at Oyster House works collaboratively to maintain a welcoming ambiance and ensure every guest has a memorable experience.
As a Host at Oyster House, you will serve as the first point of contact for guests arriving at the restaurant. Your role is crucial in creating a welcoming and organized atmosphere where customers feel valued and comfortable from the moment they walk in. You will be responsible for managing reservations and waitlists to optimize seating arrangements, greeting customers warmly, and maintaining smooth guest flow into the restaurant. This position requires excellent communication and organizational skills to coordinate effectively with servers and management and ensure an efficient seating process that meets customer satisfaction standards.
In addition to managing guest interactions, the Host plays an essential role in maintaining the cleanliness and orderliness of the entrance area. Assistance with opening and closing duties, including setting up and breaking down the host station, is also part of the daily responsibilities. This dynamic role offers an excellent opportunity for individuals seeking to start or grow their career in the hospitality industry and who enjoy working in a team-oriented, high-energy environment. Previous experience in hosting or customer service is preferred but not required, making this an accessible opportunity for motivated individuals with a friendly and approachable demeanor who can stand for extended periods and multitask effectively during busy times.
As a Host at Oyster House, you will serve as the first point of contact for guests arriving at the restaurant. Your role is crucial in creating a welcoming and organized atmosphere where customers feel valued and comfortable from the moment they walk in. You will be responsible for managing reservations and waitlists to optimize seating arrangements, greeting customers warmly, and maintaining smooth guest flow into the restaurant. This position requires excellent communication and organizational skills to coordinate effectively with servers and management and ensure an efficient seating process that meets customer satisfaction standards.
In addition to managing guest interactions, the Host plays an essential role in maintaining the cleanliness and orderliness of the entrance area. Assistance with opening and closing duties, including setting up and breaking down the host station, is also part of the daily responsibilities. This dynamic role offers an excellent opportunity for individuals seeking to start or grow their career in the hospitality industry and who enjoy working in a team-oriented, high-energy environment. Previous experience in hosting or customer service is preferred but not required, making this an accessible opportunity for motivated individuals with a friendly and approachable demeanor who can stand for extended periods and multitask effectively during busy times.
Job Requirements
- High school diploma or equivalent
- strong communication skills
- ability to stand for extended periods
- customer service orientation
- basic computer skills
- availability to work flexible hours including weekends and holidays
- ability to multitask in a fast-paced environment
Job Qualifications
- Previous host or customer service experience preferred but not required
- strong communication and organizational skills
- ability to multitask in a fast-paced environment
- friendly, approachable demeanor
- ability to stand for extended periods of time
Job Duties
- Greet and seat guests warmly, ensuring an excellent first impression
- manage reservations and waitlists to optimize seating arrangements
- answer the phone, take reservations, and assist guests with inquiries
- maintain a clean and organized entrance area
- coordinate with servers and management to ensure an efficient seating process
- assist with opening and closing duties, including setting up and breaking down the host station
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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