
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
voluntary hospital indemnity insurance
Voluntary critical illness & cancer insurance
401k plan
employee dining discounts
Paid Time Off
Employee assistance program
Commuter Benefits
dependent care benefits
Job Description
THE ONE GROUP is a global leader in the Vibe Dining industry, renowned for creating unique and memorable dining experiences in some of the most vibrant cities around the world. As an established hospitality company, THE ONE GROUP operates a diverse portfolio of restaurants, nightlife venues, and entertainment spots that emphasize high energy, exceptional service, and a stylish atmosphere. At the core of their mission is a dedication to excellence in guest service, innovative culinary offerings, and a commitment to creating an inclusive and dynamic work environment for their team members. With locations that attract locals and travelers alike, THE ONE GROUP sets itself apart through its ability to blend upscale dining with a lively social vibe, establishing lasting memories for guests and promising careers for employees.
The role of Host/Hostess at THE ONE GROUP is a critical entry point into the world of hospitality within their esteemed establishments. This position is designed for individuals who thrive in fast-paced, guest-oriented environments and possess a natural flair for making guests feel welcomed and valued from the moment they walk through the door until their departure. The Host/Hostess will be responsible for managing reservations through systems like OpenTable, coordinating seating arrangements to optimize table turnover and guest satisfaction, and smoothly facilitating the front-of-house flow. This role demands excellent communication skills, a poised and friendly demeanor, and the ability to multitask efficiently. Beyond greeting guests and managing seating logistics, Hosts/Hostesses support team members by assisting with bussing tables, running food, and representing the brand at off-site events when needed.
The position is suited for candidates with a passion for hospitality and an outgoing personality. Experience in a high-volume restaurant or similar establishment, along with proficiency in reservation management tools, will enhance success in this role. THE ONE GROUP offers a comprehensive benefits package for full-time employees, which includes medical, dental, and vision insurance, along with voluntary insurance options and a traditional and Roth 401(k) plan. Additional perks include employee dining discounts, paid time off, access to an employee assistance program, and commuter benefits. This role requires availability to work nights, weekends, and holidays, reflecting the dynamic and ever-changing nature of the hospitality industry.
Joining THE ONE GROUP as a Host/Hostess is not just a job but an entry into a career with limitless opportunities for growth and development within a prestigious and expanding global brand. The company seeks individuals committed to upholding its high standards of hospitality, maintaining an elevated professional appearance, and delivering exceptional service in line with their brand values. Candidates eager to develop their skill set and advance within the hospitality world will find THE ONE GROUP a supportive and rewarding place to build their careers.
The role of Host/Hostess at THE ONE GROUP is a critical entry point into the world of hospitality within their esteemed establishments. This position is designed for individuals who thrive in fast-paced, guest-oriented environments and possess a natural flair for making guests feel welcomed and valued from the moment they walk through the door until their departure. The Host/Hostess will be responsible for managing reservations through systems like OpenTable, coordinating seating arrangements to optimize table turnover and guest satisfaction, and smoothly facilitating the front-of-house flow. This role demands excellent communication skills, a poised and friendly demeanor, and the ability to multitask efficiently. Beyond greeting guests and managing seating logistics, Hosts/Hostesses support team members by assisting with bussing tables, running food, and representing the brand at off-site events when needed.
The position is suited for candidates with a passion for hospitality and an outgoing personality. Experience in a high-volume restaurant or similar establishment, along with proficiency in reservation management tools, will enhance success in this role. THE ONE GROUP offers a comprehensive benefits package for full-time employees, which includes medical, dental, and vision insurance, along with voluntary insurance options and a traditional and Roth 401(k) plan. Additional perks include employee dining discounts, paid time off, access to an employee assistance program, and commuter benefits. This role requires availability to work nights, weekends, and holidays, reflecting the dynamic and ever-changing nature of the hospitality industry.
Joining THE ONE GROUP as a Host/Hostess is not just a job but an entry into a career with limitless opportunities for growth and development within a prestigious and expanding global brand. The company seeks individuals committed to upholding its high standards of hospitality, maintaining an elevated professional appearance, and delivering exceptional service in line with their brand values. Candidates eager to develop their skill set and advance within the hospitality world will find THE ONE GROUP a supportive and rewarding place to build their careers.
Job Requirements
- Ability to stand for long periods of time and lift trays when needed
- Ability to work nights, weekends, and holidays
- Experience with OpenTable or similar reservation systems preferred
- Outgoing and engaging personality with a passion for hospitality
- Previous host or hospitality experience in a high-volume restaurant preferred
- Strong multi-tasking and organizational skills in a fast-paced setting
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- Strong multi-tasking and organizational skills in a fast-paced setting
- Ability to stand for long periods of time and lift trays when needed
- Experience with OpenTable or similar reservation systems preferred
- Ability to work nights, weekends, and holidays
- Previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- Manage OpenTable reservations and coordinate seating to optimize service flow
- Assist guests with special seating requests whenever possible
- Communicate table availability and wait times to guests in a professional manner
- Provide menus and introduce guests to their server upon seating
- Maintain a clean and organized host stand and menu area
- Answer incoming phone calls, provide information, and handle reservation inquiries
- Assist with concierge outreach and brand representation at off-site events
- Monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
- Thank guests as they leave and invite them to return for another unforgettable experience
- Assist fellow team members with bussing tables, running food, or supporting service as needed
- Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- Always represent THE ONE GROUP professionally, this includes maintaining an elevated appearance and being comfortable in heels (if applicable)
- Other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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