Job Overview
Compensation
Hourly
Range $18.00 - $22.00
Benefits
competitive salary
flexible schedule
Training and development opportunities
Supportive team environment
Employee Discounts
Paid Time Off
Career advancement opportunities
Job Description
We are a well-established restaurant known for providing exceptional dining experiences through our commitment to high standards of service and hospitality. Our venue offers a welcoming atmosphere where guests can enjoy high-quality food and excellent customer care. As a cornerstone of our customer service team, the Host plays a crucial role in shaping the first impression of the restaurant. The Host is the face of the establishment, responsible for greeting guests warmly, managing seating arrangements, and maintaining a smooth flow of guests throughout the dining room and bar areas. This position involves not only organizational skills but also the ability to engage with guests naturally and comfortably, ensuring they feel valued and attended to from the moment they enter to their farewell at departure.
The Host position is an exciting opportunity for individuals who thrive in dynamic environments and enjoy interacting with diverse groups of people. The role goes beyond administrative tasks, requiring a genuine smile, attention to detail, and a proactive approach to guest service. As a Host, you will be responsible for greeting incoming and departing guests with enthusiasm, escorting them to their tables, presenting menus, and informing them about their wait times when applicable. You will also handle phone inquiries, manage waiting lists, and accommodate special guest requests, all while observing the needs of patrons during their visit to ensure seamless service. Additionally, you will contribute to the safety and sanitation standards of the restaurant, maintaining compliance with alcohol control policies and facilitating accurate billing processes for dine-in and takeout orders.
The ideal candidate will demonstrate strong interpersonal skills, an ability to multitask efficiently, and a commitment to enhancing the overall guest experience. This part-time or full-time role offers a competitive salary and allows new employees to start promptly, providing immediate opportunities for those eager to join our dedicated hospitality team. By joining us, you will become an essential part of a collaborative environment where your efforts in creating positive guest interactions directly contribute to our reputation for excellence and our continued success in the restaurant industry.
The Host position is an exciting opportunity for individuals who thrive in dynamic environments and enjoy interacting with diverse groups of people. The role goes beyond administrative tasks, requiring a genuine smile, attention to detail, and a proactive approach to guest service. As a Host, you will be responsible for greeting incoming and departing guests with enthusiasm, escorting them to their tables, presenting menus, and informing them about their wait times when applicable. You will also handle phone inquiries, manage waiting lists, and accommodate special guest requests, all while observing the needs of patrons during their visit to ensure seamless service. Additionally, you will contribute to the safety and sanitation standards of the restaurant, maintaining compliance with alcohol control policies and facilitating accurate billing processes for dine-in and takeout orders.
The ideal candidate will demonstrate strong interpersonal skills, an ability to multitask efficiently, and a commitment to enhancing the overall guest experience. This part-time or full-time role offers a competitive salary and allows new employees to start promptly, providing immediate opportunities for those eager to join our dedicated hospitality team. By joining us, you will become an essential part of a collaborative environment where your efforts in creating positive guest interactions directly contribute to our reputation for excellence and our continued success in the restaurant industry.
Job Requirements
- High school diploma or equivalent
- ability to provide excellent customer service
- strong communication skills
- ability to multitask effectively
- friendly and approachable attitude
- basic computer proficiency
- adherence to safety and sanitation guidelines
- ability to handle cash and process payments accurately
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or host role preferred
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- friendly and approachable demeanor
- basic computer skills for managing guest lists and seating
- knowledge of safety and sanitation standards preferred
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- escort them to assigned dining area
- present menus
- announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas
- provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Issue dining charges by verifying orders
- calculating taxes
- totaling bill for to-go orders
- Receive payments by validating credit charges
- approving checks
- accepting currency
- calculating and issuing change for To-Go orders
- Reconcile cash drawer by proving cash transactions
- listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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