Host/Hostess

Heirloom Restaurant Group is a dynamic and growing restaurant brand management company that proudly oversees more than 10 unique and thriving restaurant brands. Each brand under its umbrella is carefully cultivated to offer meaningful and memorable dining experiences. Rooted deeply in the values of community and collaboration, Heirloom Restaurant Group operates from a philosophy that dining is more than just food; it is about creating life-changing moments by bringing people together to break bread. This company understands that the local community—friends, families, neighbors, and associates—is foundational to its success and therefore takes a responsible and sincere approach to fostering lasting relationships.

The group emphasizes partnership and shared values, aiming to create mutually beneficial collaborations both within its teams and with external producers, farmers, and partners. Their culinary philosophy centers on respecting and showcasing the natural bounty brought by producers, allowing the inherent beauty and quality of ingredients to shine through in every dish. This dedication contributes to the creation of comfortable and nurturing spaces where guests can fully enjoy authentic and meaningful dining experiences. As a company, Heirloom Restaurant Group embodies passion for culinary arts, hospitality, and the restaurant industry, with a strong commitment to quality, community, and vibrant workplace culture.

In this role as a host or hostess, the individual becomes one of the first and most pivotal representatives of the Heirloom brand. The position involves being the welcoming face to guests, playing a critical role in setting the tone for their entire dining experience. This job requires exceptional communication skills, warmth, and attentiveness, ensuring that every guest feels valued from the moment they enter the restaurant. Responsibilities will include managing seating arrangements efficiently, handling special requests and inquiries, and ensuring smooth reservation management to optimize the restaurant’s flow.

Moreover, the position requires coordinating with multiple teams including serving staff and kitchen to maintain seamless communication and delivery of services. Hosts and hostesses also handle the waiting area environment, ensuring cleanliness, organization, and providing accurate wait time estimates along with alternative seating suggestions when necessary. This role demands strong organizational skills, flexibility to adapt in a fast-paced setting, and the ability to multitask while maintaining a positive and professional demeanor.

Heirloom Restaurant Group is committed to diversity, inclusion, and equal opportunity, ensuring that all employees are respected and valued in a discrimination-free workplace environment. The company is dedicated to providing an excellent work culture that supports employee growth and aligns with the broader mission of delivering outstanding hospitality experiences. Benefits such as free food and insurance reimbursement plans for full-time employees further enhance the appeal of working with the group. This role offers a meaningful opportunity to contribute to a well-established and respected restaurant brand management company while developing valuable skills in hospitality and customer service.