Sodexo logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Rotating Shifts
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k Retirement Plan
Employee Discount Programs
Free Shift Meals
uniforms
safety shoes
Public transportation support
parking

Job Description

Sodexo is a global leader in providing integrated facilities management and food services, committed to creating a better everyday life for its customers and employees alike. With a broad footprint reaching many industries including healthcare, education, corporate, and government sectors, Sodexo works diligently to enhance the quality of life through its comprehensive and innovative services. At Sodexo, the focus is not only on delivering outstanding service but also on fostering an inclusive workplace culture where every employee feels valued and respected. This environment encourages diversity, inclusion, and belonging, allowing each individual to thrive and contribute meaningfully. The company prides itself on treating employees fairly and offering them opportunities for growth, development, and career advancement with access to ongoing training programs and robust benefit packages tailored for employee and family well-being.

The available position is for a Host/Hostess at the Erlanger Baroness Hospital location, offering part-time rotation shifts with a pay rate of $13.00 per hour. This role requires flexible availability across varying days and hours, designed to accommodate a wide range of scheduling needs. As a Host/Hostess at Sodexo, you will serve as the welcoming face of the hospitality services, ensuring guests feel valued and receive excellent customer service throughout their visit. Your role will blur the lines between customer service, team dynamics, and operational support to provide a seamless and satisfying guest experience.

In this position, your primary responsibility will be to greet and seat guests warmly, creating a positive first impression that sets the tone for their appointment or visit to the hospital. You will be an ambassador of Sodexo’s commitment to hospitality, utilizing your interpersonal skills to address and respond to any guest concerns or requests promptly and courteously. Additionally, the role may require you to handle payments and assist other service staff to ensure the overall guest satisfaction is achieved. The ability to attend scheduled shifts reliably and punctually is essential to maintain smooth daily operations. Flexibility is key in this role, as some responsibilities may vary based on client requirements and operational necessities, reflecting the dynamic environment of a healthcare setting.

Successful candidates will demonstrate a team-oriented attitude, adaptability, reliability, and a commitment to fostering a healthy and safe workplace for colleagues and guests. Though prior experience is preferred but not mandatory, candidates with up to one year of related experience will find this an excellent entry-level opportunity to develop their skills in hospitality and customer service within a reputable organization.

Joining Sodexo means becoming part of a global company that values culture and belonging alongside operational excellence. Employees enjoy a supportive atmosphere aiming to balance professional obligations with personal life, offering benefits such as paid holidays, medical insurance, dental and vision coverage, tuition reimbursement, 401k plans, employee discount programs, and more. Certain locations like Erlanger Baroness Hospital may include additional perks such as free meals during shifts, uniforms, safety shoes, and support for public transportation or parking. These comprehensive benefits demonstrate Sodexo’s dedication not only to its clients but also to its workforce, making this an opportunity to grow within a socially responsible and employee-centric environment.

Job Requirements

  • Successful completion of high school or equivalent
  • Availability to work varying shifts with open availability preferred
  • Ability to greet guests warmly and professionally
  • Basic knowledge of customer service practices
  • Ability to handle payments when required
  • Reliable attendance and punctuality
  • Team-oriented and adaptable

Job Qualifications

  • High school diploma or equivalent preferred
  • 0 to 1 year of related experience
  • Strong interpersonal and communication skills
  • Ability to work well in a team-oriented environment
  • Adaptability and reliability
  • Commitment to providing excellent customer service

Job Duties

  • Greet and seat guests in a friendly and courteous manner
  • May receive payments and assist other service personnel as needed to provide total guest satisfaction
  • Respond to and addresses guests’ concerns and/or requests
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform other duties as assigned which may vary among accounts depending on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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