IHOP logo

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
friendly work environment

Job Description

IHOP is a globally recognized restaurant chain known for its welcoming atmosphere and delicious breakfast offerings available throughout the day. As a staple in the casual dining industry, IHOP prides itself on creating enjoyable dining experiences for its customers through quality food and exceptional service. With a focus on fostering a positive workplace culture, IHOP offers employees the opportunity to grow professionally while maintaining a healthy work-life balance. As a company that values diversity and inclusivity, IHOP ensures every associate feels celebrated and supported in achieving their career goals and personal aspirations.

Joining IHOP as a Host is a unique opportunity to be an essential part of the guest experience from the moment they arrive until they leave. This role not only requires greeting and seating guests in a friendly and efficient manner but also involves assisting with managing the flow of the restaurant to ensure a smooth and enjoyable visit for all guests. The Host plays a critical role in maintaining the welcoming vibe of the restaurant by accommodating the special needs of guests such as families with children and individuals with disabilities. Responsibilities also include maintaining cleanliness and organization within the dining area, filling out feature boards, managing wait lists during busy periods, and providing support to servers as needed.

Candidates who thrive in fast-paced, social environments and who enjoy interacting with people will find a fulfilling career at IHOP. This position demands physical stamina and a service-oriented mindset, as hosts are on their feet for the entire shift and frequently carry items like highchairs and clean various areas of the restaurant. IHOP offers its employees not only a job but a career path with plentiful opportunities for personal and professional development while providing numerous benefits to support their health, future, and happiness. If you value a vibrant workplace atmosphere where inclusivity and encouragement are prioritized, this Host position at IHOP could be the perfect fit for you.

Job Requirements

  • Reading, writing and verbal communication skills required
  • Mobility required during the entire shift
  • Transports and carries objects such as high-chair up to 15 pounds up to 15 times a shift
  • Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant

Job Qualifications

  • Reading, writing and verbal communication skills
  • Ability to perform mobility duties during the entire shift
  • Capacity to transport and carry objects such as highchairs up to 15 pounds repeatedly during a shift
  • Ability to wipe down tabletops, table legs, and booth seats
  • Strong interpersonal and guest service skills

Job Duties

  • Greets both arriving and departing guests in a friendly manner
  • Seats all guests and assists in maintaining the overall guest flow of the restaurant
  • Opens door for guests arriving and departing
  • Accommodates special needs of guests such as boosters, highchairs, and disabilities
  • Manages the Wait List when the restaurant is full
  • Provides guest assistance to servers as needed
  • Maintains a clean and organized work area and completes cleaning as assigned
  • Fills out the feature board and inflates balloons

Job Criteria

Experience

Entry Level (1-2 years)


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