Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $14.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

subsidized health insurance
Paid Time Off
steady schedule
Daily family meal
team-oriented culture

Job Description

City Cellars HTX is a dynamic and esteemed restaurant located in Houston, Texas, known for its inviting ambiance and exceptional dining experience. As a prominent establishment in the local hospitality scene, City Cellars HTX prides itself on delivering top-notch customer service and a memorable culinary journey for all guests. With a commitment to quality and a team-oriented culture, the restaurant fosters an environment where professionalism meets warmth and genuine hospitality. The team at City Cellars HTX works collaboratively to maintain high standards in food, service, and overall guest satisfaction, making it a sought-after destination for both locals and visitors alike.

We are currently seeking professional and polished Hosts/Hostesses to join our front-of-house team. This role is pivotal in setting the tone for our guests’ experience as it involves being the first and last point of contact. The ideal candidate should thrive in a high-energy environment, demonstrating grace under pressure, multitasking skills, and a positive attitude throughout their shift. The Host/Hostess will be responsible for managing reservations, coordinating seating and waitlists, and ensuring a seamless flow of service. Strong communication skills and the ability to handle guest inquiries and concerns tactfully are essential. Candidates must be detail-oriented, organized, and uphold the City Cellars standard of presentation and hospitality.

This is a part-time position requiring a minimum of 24 hours per week, with weekend availability mandatory. Compensation ranges from $10 to $14 per hour, based on experience and performance. City Cellars HTX offers a supportive and team-focused work culture, steady schedules, and benefits such as subsidized health insurance starting from day one, a standard paid time off policy, and daily family meals. If you are passionate about hospitality and committed to providing excellent guest service, this role provides an excellent opportunity to grow within a thriving restaurant environment.

Job Requirements

  • must have at least 1 year experience as a host in a high-volume, full-service restaurant
  • must have experience using OpenTable
  • must possess excellent multitasking, communication, and conflict-resolution skills
  • must maintain a calm and courteous demeanor in fast-paced environments
  • must demonstrate strong organizational skills and professional presentation
  • must have a team-first attitude and guest-centric approach
  • must be available to work a minimum of 24 hours per week including weekends

Job Qualifications

  • 1+ year experience as a host in a high-volume, full-service restaurant
  • OpenTable experience required
  • strong understanding of seating flow and turn time pacing
  • excellent multitasking, communication, and conflict-resolution skills
  • calm, courteous demeanor with the ability to work in fast-paced environments
  • strong organizational skills and professional presentation
  • a team-first attitude with a flexible and guest-centric approach
  • must be available for weekend and holiday shifts

Job Duties

  • greet every guest with enthusiasm, professionalism, and genuine hospitality
  • manage OpenTable reservations, waitlists, and walk-ins with attention to pacing and table management
  • maintain clear communication with the FOH and BOH teams to coordinate guest seating, turn times, and service flow
  • handle guest inquiries, requests, and complaints with tact and urgency
  • keep the host stand and entryway organized, clean, and visually on-brand at all times
  • anticipate guest needs and maintain a sense of calm during peak periods
  • uphold the City Cellars standard of presentation, professionalism, and warmth
  • manage to-go pickup interactions with efficiency and hospitality
  • communicate timing and table updates clearly to managers and servers
  • maintain a working knowledge of the menu and specials to assist with light guest guidance when needed

Job Criteria

Experience

Mid Level (3-7 years)


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