Host/Hostess

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.00 - $16.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Training and development opportunities

Job Description

Applebee's is a globally recognized casual dining restaurant chain that has been serving its customers with delicious food and exceptional service for decades. Known for its vibrant atmosphere and community-focused approach, Applebee's has established itself as a leading name in the restaurant industry. The company prides itself on fostering a supportive and inclusive culture where all associates are valued and encouraged to reach their fullest potential. This welcoming environment, combined with opportunities for growth and development, makes Applebee's a preferred employer for those seeking a dynamic and rewarding career in hospitality. Applebee's offers a balance between work and personal life, supported by comprehensive health benefits, future-focused programs, and a family-friendly atmosphere that promotes happiness and well-being.

The role of Host or Hostess at Applebee's is pivotal in creating a memorable dining experience for guests. As the first point of contact, hosts and hostesses are responsible for greeting and seating guests in a friendly and efficient manner, managing guest flow to ensure timely seating, and accommodating special needs to enhance comfort and accessibility. This position is ideal for those who enjoy working in a fast-paced social environment and take pride in delivering excellent customer service. The job involves responsibilities such as managing wait lists, assisting servers, maintaining cleanliness and organization in the host area, and contributing to the overall guest experience by setting a welcoming tone. This role is essential to maintaining the smooth operation of the restaurant and ensuring that every guest feels valued and cared for. Applebee's values communication skills, physical mobility, and a proactive approach to guest service in their hosts and hostesses. The position is an excellent gateway for individuals interested in pursuing a career in hospitality, offering opportunities for professional growth and a chance to be part of a dedicated team in a fun and exciting environment.

Job Requirements

Reading, writing and verbal communication skills required
mobility required during the entire shift
transports and carries objects such as high-chair up to 15 pounds up to 15 times a shift
ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant

Job Qualifications

Reading, writing and verbal communication skills required
ability to work in a fast-paced social environment
strong interpersonal and customer service skills
ability to manage guest flow and waitlists
basic organizational skills
physical stamina and mobility to perform duties throughout the shift
positive attitude and team-oriented mindset

Job Duties

Greets both arriving and departing guests in a friendly manner
seats all guests and assists in maintaining overall guest flow of the restaurant
opens door for guests arriving and departing
accommodates special needs of guests such as boosters, highchairs, and disabilities
manages the wait list when the restaurant is full
provides guest assistance to servers as needed
maintains a clean and organized work area and completes assigned cleaning tasks
fills out the feature board and inflates balloons