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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
The Gallery | The Fresco is a distinguished fine dining establishment nestled within an elite private club known for delivering an exceptional and elegant dining experience. The restaurant prides itself on superior service standards, emphasizing luxury, attention to detail, and a seamless hospitality approach to all members and their guests. With an emphasis on tradition and exceptional guest experience, The Gallery | The Fresco offers a sophisticated atmosphere where members can enjoy refined cuisine, impeccable service, and an inviting ambiance. The club itself is a cornerstone of social and business gatherings, combining exclusivity with comfort and sophistication.
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Job Requirements
- Education or equivalent combination of training and experience
- Prior hospitality experience preferred
- Ability to obtain club-required certifications such as TiPs
- Flexibility to work varying schedules
- Ability to read, write and speak English sufficiently
- Ability to move through crowded dining areas
- Knowledge of fine dining etiquette
- Commitment to comply with club standards and procedures
Job Qualifications
- Any combination of education, training or experience that provides required knowledge, skills and abilities
- Prior hospitality experience, fine dining preferred
- Ability to obtain any club-required certification or licenses such as TiPs certification
- Strong communication skills in English
- Knowledge of restaurant operations and member relations
- Ability to navigate a crowded dining room efficiently
- Ability to handle guest complaints professionally
Job Duties
- Greet and escort members and their guests to tables
- Answer telephone and take reservations per The Gallery | The Fresco standards and procedures
- Maintain a courteous and efficient presence at the door to ensure an elegant dining experience
- Manage OpenTable reservations and floor plan for accurate seating and timing
- Monitor reservation conflicts and dining room events in OpenTable
- Enforce house rules regarding attire, cell phone usage, and business conduct
- Direct calls to appropriate departments
- Follow rules of service etiquette
- Assist members, guests and co-workers in a friendly and courteous manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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