Host/Hostess

Sodexo is a global leader in food services and facilities management, dedicated to improving the quality of life for people we serve and contributing to the economic, social, and environmental progress in the communities where we operate. With a broad portfolio ranging from food services, catering, and integrated facilities management solutions, Sodexo partners with various clients worldwide to deliver exceptional experiences for both customers and employees. The company's values emphasize respect, inclusion, and fostering a culture where employees feel valued and empowered to contribute their ideas and be themselves. Sodexo offers equal employment opportunities and is committed to creating a workplace that embraces diversity and belonging, ensuring all employees are treated fairly regardless of race, gender, age, or other protected characteristics. Joining Sodexo means becoming part of a purpose-driven organization that is focused on creating a better everyday for everyone.

The Host/Hostess role at Sodexo in the Cathay Pacific Lounge at San Francisco International Airport (SFO) is a full-time position offering a competitive pay rate of $24.50 per hour. This role primarily involves working afternoon and evening shifts, with more specific details provided during the interview process. As the first point of contact for guests, the Host/Hostess acts as a warm-welcomer and an ambassador of the overall guest experience. The position demands an individual who is dedicated to excellent customer service, capable of creating a positive and welcoming atmosphere that enhances the guest experience.

In this role, the Host/Hostess is responsible for greeting and seating guests courteously and efficiently, handling payments as required, assisting other service personnel, and responding promptly to guest concerns or requests to ensure total satisfaction. The role also includes attending scheduled shifts punctually and reliably, along with carrying out additional duties as needed, which may vary depending on the account and client requirements. This position suits individuals who are team-oriented, adaptable, and committed to maintaining a safe and healthy working environment.

Working with Sodexo provides not just a job but a meaningful career opportunity that supports professional growth through ongoing training and development. The benefits package is comprehensive, covering paid time off, holidays, medical, dental, and vision insurance, tuition reimbursement, 401k, and various discount programs. Additionally, some locations offer site-specific perks such as free shift meals, uniforms, safety shoes, transportation support, or parking assistance.

Overall, the role of Host/Hostess at Sodexo is a critical position that combines hospitality, customer service, and teamwork to ensure every guest enjoys a seamless and memorable experience in the Cathay Pacific Lounge. Candidates gaining this role will be part of a company committed to fostering a positive workplace culture and providing significant growth opportunities, making this an excellent career choice for individuals passionate about hospitality and service.