You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Compensation
Hourly
Range $12.00 - $24.00
Benefits
Competitive wages
Tips
ON DEMAND PAY
Insurance offerings
Incentives
Education Assistance
401k with Matching
Employee Discounts
Job Description
The Stella Hotel is a renowned hospitality establishment celebrated for its commitment to exceptional guest experiences and welcoming atmosphere. Situated in a prime location, The Stella Hotel boasts elegant dining spaces and premium accommodations that attract both leisure travelers and business clientele. With a focus on quality service, inclusivity, and guest satisfaction, The Stella Hotel seeks to maintain its reputation as a top-tier hotel by fostering a team-oriented environment where employees thrive and contribute to its success. The hotel prides itself on diversity, equity, inclusion, and accessibility initiatives, supported by a dedicated committee aimed at promoting a culture of mutual... Show More
Job Requirements
- Receive and seat guests
- Maintain order and cleanliness in dining area
- Address guest complaints
- Act as cashier
- Ability to smile and maintain eye contact with guests
- Greet guests entering dining room and escort them to tables
- Present menus and place in front of guests
- Answer telephone promptly and courteously
- Take dining room and room service orders accurately
- Inspect dining room and direct service personnel
- Take table reservations
- Knowledge of restaurant, menu, function space, guest rooms, outlets and services
- Present checks to guests promptly
- Use customer service standards consistently
- Handle special requests and anticipate needs
- Respond promptly to complaints
- Use guests’ names
- Ask for guest feedback
- Be knowledgeable about local area, hotel and services
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Friendly, enthusiastic, and customer-focused attitude
- Basic knowledge of restaurant operations
- Ability to handle guest complaints professionally
- Good organizational skills
- Ability to work well in a team environment
- Knowledge of local area and hotel services is a plus
Job Duties
- Serve food and beverage items
- Clear tables and return equipment to respective areas
- Ensure service safety by transporting equipment properly
- Attend to spills and breakage immediately
- Assist guests in being seated
- Deliver meals in a friendly, thorough, accurate and efficient manner
- Complete daily setup work as required
- Maintain regular attendance as scheduled
- Receive and seat guests
- Maintain order and cleanliness in dining area
- Address guest complaints
- Act as cashier
- Take and run room service orders as needed
- Smile, maintain eye contact, and greet guests entering dining room
- Present menus and place in front of each guest
- Answer telephone promptly in a polite, courteous and friendly manner
- Inspect dining room and direct service personnel for table linen changes or table setups
- Take table reservations
- Demonstrate knowledge of restaurant, menu, function spaces, guest rooms, outlets and services
- Present checks to guests promptly
- Use customer service standards to enhance guest experience
- Handle special requests and anticipate guest needs
- Respond promptly to guest complaints
- Use guests' names to personalize service
- Actively ask for guest feedback
- Provide information about local area, hotel and services
Job Criteria
Experience
No experience required
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: