Host/Hostess

HMSHost is a prominent global hospitality company renowned for delivering exceptional food and beverage services at airports, highway travel plazas, and other travel venues worldwide. With years of expertise and a strong commitment to excellence, HMSHost combines the size, resources, and training necessary to offer outstanding career advancement opportunities within the hospitality industry. The company prides itself on earning the trust and loyalty of its employees by providing a supportive work environment where people feel they belong, have fun, and take pride in their work. HMSHost encourages growth and rewards its team for jobs well done through competitive wages, comprehensive benefits, and a culture that fosters enjoyment and development.

The company is currently hiring for the position of Host/Hostess, a crucial role that represents the first point of contact for guests visiting HMSHost’s restaurant establishments. Starting at $19.55 per hour, the role is non-exempt and typically reports to the Store Manager. The Host/Hostess is responsible for greeting guests warmly and seating them at suitable tables, ensuring that each visitor receives a welcoming experience in line with HMSHost’s high customer service standards. Beyond greeting guests, this role encompasses a range of essential tasks such as maintaining seating charts, assisting with table setup and maintenance, managing reservations, and facilitating smooth communication between kitchen and floor staff to deliver a seamless dining experience.

This role also includes duties such as cash handling, expediting food orders, monitoring dining areas, and maintaining cleanliness standards. The Host/Hostess performs additional functions such as refilling beverages, rolling silverware, and supporting staff across different roles when necessary. Through these varied responsibilities, the Host/Hostess significantly contributes to creating an inviting ambiance and ensuring that customers enjoy a seamless dining visit from entry to exit. This position requires excellent interpersonal skills, attention to detail, organizational abilities, and the physical capability to handle the demands of a fast-paced restaurant environment.

With HMSHost, employees benefit from an extensive package that includes health, dental, and vision insurance, generous paid time off encompassing vacation, flex, and sick leave, holiday pay, meals and transportation benefits, and a 401(k) retirement plan with company match. Additional advantages include company-paid life insurance, tuition reimbursement programs, employee assistance, ongoing training, career growth opportunities, and an employee referral program offering bonuses. This array of benefits underscores HMSHost’s dedication to employee well-being and career development.