Host/Hostess

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and development opportunities
Meal Allowances
friendly work environment

Job Description

Ace Cafe is a popular dining establishment known for its warm hospitality and inviting atmosphere. As a cornerstone in the community, Ace Cafe prides itself on delivering exceptional guest experiences through attentive service and a welcoming environment. The cafe offers a diverse menu that caters to a wide variety of tastes, making it a favored destination for casual dining and social gatherings. With a focus on customer satisfaction, the cafe continually strives to uphold high standards in food quality, ambiance, and service excellence.

The role of Host/Hostess at Ace Cafe is an essential position that serves as th... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand for extended periods
  • Effective communication skills
  • Basic math skills for cash handling
  • Ability to multitask in a fast-paced environment
  • Outgoing personality with confidence
  • Attention to detail and customer service orientation

Job Qualifications

  • No previous experience required but preferred
  • Ability to stand for long periods
  • Effective communication skills in the predominant guest language(s)
  • Ability to multitask effectively
  • Outgoing and confident personality
  • Ability to apply gentle assertiveness when necessary
  • Competence in handling cash drawer and making change
  • Skill in accurately ringing in orders and assembling to-go orders
  • Friendly and polite manner with guests

Job Duties

  • Greet guests, find out their needs, number in party and any special requests
  • Open the front door for guests entering or leaving when possible
  • Record guest names and number of people when immediate seating is limited and provide estimated wait times
  • Inform guests when tables become available
  • Accommodate special seating requests whenever possible
  • Seat guests based on preferences and balance customer flow in service stations
  • Offer guests a menu and inform them of their server's name upon seating
  • Inspect tables for proper presentation and completeness
  • Relay messages to servers and bus persons as needed
  • Communicate with culinary team regarding large parties and reservations
  • Answer the telephone within three rings using scripted greeting
  • Take, place, assemble and distribute to-go orders
  • Thank guests as they leave and invite them to return
  • Manage cash drawer and process payments accurately
  • Enter orders correctly into the Aloha POS system
  • Confirm and read back order details to guests
  • Provide guests with estimated pick-up times for to-go orders
  • Ensure completeness of take-out orders with napkins, utensils, and condiments
  • Follow bar cash-out procedures at the end of shift and submit drawer report to manager

Job Qualifications

Experience

No experience required

Job Location

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