Host/Hostess

Corporate Management Group is a well-established hospitality company known for managing a diverse portfolio of restaurants that focus on delivering exceptional dining experiences. Situated in Cleveland, Ohio, the company has built a reputation for fostering a family-oriented culture that values passion, humility, and relentless dedication to service excellence. Corporate Management Group believes in creating a welcoming environment not only for its guests but also for its team members, encouraging a supportive and innovative workplace.

The organization is currently seeking a Host or Hostess to become the vital first point of contact within one of its restaurants at 2120 East 4th Street, Cleveland. This role is essential for shaping the guest experience from the moment they enter the establishment until their departure. A Host/Hostess at Corporate Management Group greets diners warmly, manages guest seating in an efficient and organized manner, and ensures guests feel valued and attended to through attentive and personal service. This position requires a personable and energetic individual who can maintain a friendly atmosphere while controlling the flow of traffic within the dining area to optimize server efficiency and guest satisfaction.

In this active front-of-house position, the Host/Hostess is expected to demonstrate comprehensive menu knowledge, including current specials and new dishes, thus providing accurate information and assistance to guests’ inquiries. They also manage reservations and waiting lists, and may be called upon to support to-go order handling. The role further involves monitoring the restaurant's ambiance by overseeing aspects like lighting, music volume, and cleanliness to guarantee a great first impression. The Host/Hostess follows up with guests to confirm that their dining experience was enjoyable and invites them to return, contributing directly to customer loyalty and retention.

This position demands excellent communication skills, professionalism, multitasking capability, and a strong teamwork ethic. Candidates must be at least 16 years old, be physically able to handle tasks involving lifting up to 50 pounds occasionally, and demonstrate basic mathematical skills. While the status and salary details are not explicitly defined, this opportunity represents a front-of-house role within a respected hospitality company dedicated to quality and employee growth.

Corporate Management Group is proud to operate under the ethos of loving and serving each other and its guests, always doing what is necessary to achieve excellence rather than just best efforts. The company prioritizes culture over strategy and embraces a philosophy of leaving every aspect better than found. These values translate into a work environment that promotes discipline, loyalty, consistency, and persistence, making it an ideal place for individuals passionate about hospitality to grow their careers and thrive in a supportive family-like atmosphere. If you are someone who values professional growth, excellence in customer service, and being part of a caring community, this host/hostess role at Corporate Management Group is a perfect fit. Apply today to join a team that values your passion and dedication.