HOST/HOSTESS

Hotel Nikko San Francisco is a distinguished luxury hotel located in the vibrant and bustling area just off Union Square in downtown San Francisco. The hotel boasts an impressive 532 guest rooms and suites, designed to offer comfort, sophistication, and a memorable stay to every guest. Beyond comfortable accommodations, Hotel Nikko San Francisco features expansive meeting and banquet facilities, totaling 22,000 square feet of flexible event space, perfect for conferences, weddings, and other special gatherings. Culinary experiences abound with five exceptional food and beverage outlets, including 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko, providing an array of dining options from casual to fine dining.

Rooted deeply in a culture based on five core values - Service, Collaboration, Credibility, Achievement, and Fun - Hotel Nikko San Francisco is committed to creating a welcoming and rewarding environment not only for its guests but also for its employees. This commitment is reflected in its consistent ranking as one of the "Best Places to Work" and among the "Best and Brightest Companies to Work For" in the San Francisco Bay Area. As a full-time hourly employee, individuals joining the team will enjoy competitive salaries alongside a comprehensive benefits package designed to promote well-being, work-life balance, and professional growth.

The role we seek to fill emphasizes delivering the hallmark Nikko tradition of outstanding customer service, helping to fulfill our mission of creating "Fantastic Memories" (Subarashii Omoide) for both external guests and internal team members. Candidates are expected to align with our core values and actively contribute to a positive workplace culture where service excellence and teamwork are paramount. Hotel Nikko San Francisco offers more than just employment; it offers an opportunity to grow within a respected hospitality brand that values inclusivity, diversity, and equal opportunity. Our hiring policies reflect our ethos by welcoming applicants from all backgrounds and by ensuring a safe, equitable workplace environment. This role requires full COVID vaccination as a condition of employment, underscoring our commitment to health and safety for all employees and guests.