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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Training and development opportunities
Job Description
Denny's Restaurant, located at 5901 Veterans, is a well-established dining establishment known for providing quality food and a welcoming atmosphere for a diverse clientele. As a popular American diner chain, Denny's offers a wide variety of menu options to cater to different tastes, with a commitment to excellent customer service. Known for being open 24 hours, Denny's accommodates guests at all times, including late nights and early mornings, making it a convenient place for families, travelers, and locals alike. The restaurant prides itself on creating a friendly and comfortable dining experience, supported by a dedicated team of employees who work... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or related field preferred
- ability to stand for entire shift
- flexibility to work long and varied hours
- ability to exert up to 20 pounds of force occasionally and up to 10 pounds frequently
- strong interpersonal and communication skills
- ability to handle stressful situations calmly
- reliability and punctuality
- ability to follow company standards and regulations
- ability to work in a team environment
- basic math skills
Job Qualifications
- High school diploma or equivalent preferred
- experience in a hotel or related field preferred
- excellent communication skills
- ability to work well in high-pressure situations
- ability to handle guest objections and disputes effectively
- strong initiative in job performance
- ability to maintain composure and objectivity under pressure
- effective problem-solving skills
- ability to assimilate complex information and adjust to meet needs
- effective listening and understanding skills
- ability to work with financial information and basic arithmetic
Job Duties
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- maintain regular attendance in compliance with Expotel Hospitality Service standards
- maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag
- comply at all times with Expotel Hospitality Service standards and regulations
- maintain a warm and friendly demeanor at all times
- greet and seat guests at appropriate tables in a timely manner
- be attentive of guests' needs and assist in providing a pleasant dining experience
- assist cashier in collection of money or credit cards from guests and servers as needed
- know how to prepare cashier report at the end of a shift
- pay out servers’ and service attendants’ tips if appropriate
- know how to properly take reservations for outlets
- ensure quality control of menus with regard to cleanliness and appearance
- perform opening and closing duties according to established side work checklist
- ability to answer the telephone according to standards
- have a complete knowledge of standards of service for receiving a room service order
- have a thorough knowledge of menus and current specials in all applicable departments
- assist servers and cashiers in the servicing of guests as needed
- know and understand the state liquor laws
- attend meetings/training as required by management
- perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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