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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Prime Hospitality Group (PHG) was established in 2017 with an initial offering of five Ruth's Chris Steak House restaurants. Since then, PHG has rapidly expanded to become the largest franchise group of Ruth's Chris Steak House globally, now operating twelve locations. The company has also diversified its portfolio by expanding into additional food and beverage concepts and entering the hotel hospitality space. This strategic growth has created a thriving collection of service-oriented brands that exemplify hospitality excellence. As a committed employer, PHG values its Team Members and empowers them to achieve their goals. The organization is guided by passion and... Show More
Job Requirements
- High school diploma or G.E.D
- Prior restaurant hospitality experience
- Authorized to work in the United States
- Ability to lift up to 25 pounds
- Ability to stand and move continuously for up to eight hours
- Effective communication and listening skills
- Proven attention to detail and teamwork
- Successful completion of training
Job Qualifications
- High school diploma or G.E.D
- Prior restaurant hospitality experience
- Attention to detail
- Collaboration and teamwork skills
- Effective communication skills
- Conflict resolution ability
- Customer focus
- Inclusive excellence
- Successful completion of restaurant training program
Job Duties
- Maintain cleanliness and organization of the hostess stand and lobby area throughout the shift
- Communicate guest concerns and dissatisfaction to the Manager on duty
- Answer the telephone promptly and courteously, take and document reservations accurately
- Greet and recognize arriving guests, obtain guest names, and direct them to appropriate waiting areas
- Escort guests to their tables and present menus
- Assist team members to enhance guests' dining experience
- Accurately quote waiting times and maintain the wait list, inform Manager of delays
- Complete opening and side work duties promptly
- Assist Manager on duty with reservation planning and seating assignments
- Uphold company standards and operating guidelines
- Obtain and update staffing and station assignments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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