Host/Hostess

Prime Hospitality Group (PHG) was established in 2017 with an initial offering of five Ruth's Chris Steak House restaurants. Since then, PHG has rapidly expanded to become the largest franchise group of Ruth's Chris Steak House globally, now operating twelve locations. The company has also diversified its portfolio by expanding into additional food and beverage concepts and entering the hotel hospitality space. This strategic growth has created a thriving collection of service-oriented brands that exemplify hospitality excellence. As a committed employer, PHG values its Team Members and empowers them to achieve their goals. The organization is guided by passion and core values, striving tirelessly to deliver unmatched hospitality and outstanding experiences to every guest.

Ruth's Chris Steak House, a staple of fine dining for over 50 years, is the foundational brand in the Prime Hospitality Group family. Renowned for its signature sizzling steaks and exceptional dining ambiance, Ruth's Chris is dedicated to providing the best steak house experience possible. Regardless of whether guests gather for a romantic dinner or a large business event, the restaurant is committed to excellence in service and food quality.

The Host/Hostess role at Ruth's Chris Steak House is critical as the first point of contact for guests. Reporting to the General Manager, the Host/Hostess warmly welcomes guests, manages the flow of the restaurant, coordinates seating arrangements, and handles reservations with professionalism and care. This position demands a friendly demeanor, excellent communication skills, and a passion for hospitality that reflects the brand's commitment to delivering exceptional guest experiences.

The Host/Hostess maintains the organization and cleanliness of the hostess stand and lobby throughout their shift, communicates guest concerns to managers, answers phone calls, and processes reservations with accuracy. They escort guests to their tables, present menus, and work collaboratively with the service team to ensure a smooth dining experience. The role requires attentiveness to waiting times, updating waitlists accordingly, and contributing to teamwork that enhances the overall service excellence.

This position also demands physical stamina, including standing for extended periods, lifting up to 25 pounds, and performing various movements such as bending and reaching to manage hostess stand supplies. Strong interpersonal and conflict-resolution skills are essential to maintaining a positive dining environment and managing guest relations effectively. Candidates must complete the restaurant’s training program and adhere to all operating standards, policies, and procedures to uphold the high-quality service Ruth's Chris is known for.

PHG fosters an inclusive and diverse work environment, welcoming candidates authorized to work in the United States and prohibiting discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. By joining the Prime Hospitality Group team as a Host/Hostess, individuals embark on a rewarding career path with opportunities for growth within a respected and growing hospitality group. The company emphasizes professional development alongside delivering memorable guest experiences, creating a workplace where dedication and passion are recognized and cultivated.

Explore career opportunities with Prime Hospitality Group and become part of a team that delivers exceptional steak house experiences and values its employees as vital contributors to its enduring success.