Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
annual bonuses
Job Description
Great Wolf Lodges is a renowned hospitality company specializing in family-friendly indoor water parks and resort experiences across North America. Known for providing exceptional customer service and unforgettable family vacations, Great Wolf creates an environment that is both welcoming and fun for guests of all ages. As a leading resort chain, Great Wolf combines aspects of entertainment, dining, and accommodations to offer a comprehensive and immersive getaway. With a strong commitment to guest satisfaction, team member support, and community involvement, the company fosters a positive work culture and growth opportunities for its staff.
The Host/Hostess position at Great Wolf is a vital role within the dining operations of their resort properties. This role serves as the first impression for guests entering the dining area and plays a critical part in ensuring an enjoyable and comfortable dining experience. The Host/Hostess is responsible for greeting guests warmly, guiding them to their tables, and monitoring their needs throughout their meal service. This position requires excellent communication skills, a friendly demeanor, and the ability to manage seating arrangements effectively.
The role involves managing the wait list during busy periods, informing guests about current promotions, and ensuring smooth coordination between the dining room staff and service patrons. Hosts/Hostesses also assist by setting and clearing tables, replenishing beverages, and supporting the team to maintain a clean and efficient dining environment. Additionally, adhering to sanitation, safety, and alcohol control policies is essential to protect both the patrons and the establishment.
Candidates for the Host/Hostess position should be flexible with work schedules, including availability for nights, weekends, and holidays as business demands. The position offers a starting pay rate of $16.00 per hour, with the total compensation package potentially including bonuses, paid time off, and other perks based on performance and other factors. This entry-level opportunity is ideal for individuals seeking to develop customer service and hospitality skills in a dynamic and supportive environment where team spirit and professionalism are highly valued.
The Host/Hostess position at Great Wolf is a vital role within the dining operations of their resort properties. This role serves as the first impression for guests entering the dining area and plays a critical part in ensuring an enjoyable and comfortable dining experience. The Host/Hostess is responsible for greeting guests warmly, guiding them to their tables, and monitoring their needs throughout their meal service. This position requires excellent communication skills, a friendly demeanor, and the ability to manage seating arrangements effectively.
The role involves managing the wait list during busy periods, informing guests about current promotions, and ensuring smooth coordination between the dining room staff and service patrons. Hosts/Hostesses also assist by setting and clearing tables, replenishing beverages, and supporting the team to maintain a clean and efficient dining environment. Additionally, adhering to sanitation, safety, and alcohol control policies is essential to protect both the patrons and the establishment.
Candidates for the Host/Hostess position should be flexible with work schedules, including availability for nights, weekends, and holidays as business demands. The position offers a starting pay rate of $16.00 per hour, with the total compensation package potentially including bonuses, paid time off, and other perks based on performance and other factors. This entry-level opportunity is ideal for individuals seeking to develop customer service and hospitality skills in a dynamic and supportive environment where team spirit and professionalism are highly valued.
Job Requirements
- Flexible regarding scheduling based on business demands, including nights, weekends and holidays as needed
- Successful completion of criminal background check and drug screen
- Able to lift up to 30 lbs
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Job Qualifications
- Previous host and/or restaurant front of house experience
- Strong communication skills
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Welcomes patrons and escorts them to their assigned dining area
- Tracking table availability via floor plan board
- Informs customers of promotions and notifies them of assigned server
- Manages patron wait list as needed
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Helps dining room staff by setting and clearing tables
- Replenishes water and serves beverages as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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