Host/Hostess

SSP America is a prominent operator of several well-known restaurants located within the Salt Lake City International Airport. The company prides itself on offering travelers a variety of dining experiences through its portfolio of popular establishments such as Rooster's Brewing, Uinta Brewing, Panda Express, and Blue Lemon. These restaurants provide both locals and visitors with an exceptional taste of regional favorites alongside global cuisine, all conveniently situated within the bustling airport terminal. SSP America is committed to delivering high-quality food and excellent customer service, which has helped maintain its reputation as a leader in airport dining services.

SSP America is currently seeking Host/Hostess team members who will play a pivotal role in enhancing our guests' dining experiences. The Host/Hostess position is crucial as it often represents the first face that guests encounter upon entering the restaurant. This role requires individuals who possess exceptional interpersonal skills, a welcoming demeanor, and the ability to foster a warm, hospitable environment. Hosts and Hostesses at SSP America are trained to ensure guests feel comfortable and valued from the moment they step inside the restaurant.

Responsibilities of the Host/Hostess include greeting guests with warm and friendly smiles, escorting customers to tables efficiently, and maintaining the flow and organization of seating arrangements. This requires a combination of attentiveness and quick decision-making to rotate tables fairly among servers while accommodating guests’ special needs, including families with children or visitors requiring additional assistance. Additionally, the Host/Hostess provides guests with menus, answers questions concerning the restaurant and the airport facilities, and offers recommendations to enhance their dining experience.

SSP America places a high emphasis on communication, so Hosts and Hostesses must relay any special requests or potential issues to servers and management promptly. This role also involves light clearing duties, such as resetting tables and counters at the conclusion of each course to ensure a seamless and enjoyable meal service. Ultimately, the Host/Hostess is responsible for ensuring overall guest satisfaction, which includes thanking guests for their patronage as they leave the restaurant, reinforcing a positive and memorable experience.

This position is available for both full-time and part-time employment with immediate hiring. Compensation includes a competitive wage starting at $15.00 per hour, supplemented by cash tips. The company also offers valuable benefits such as free parking, a free meal during every shift, and approximately 80% paid medical premiums depending on the selected health plan. Furthermore, SSP America supports career development and provides opportunities for advancement within the organization, making it an excellent choice for those seeking both immediate employment and long-term career growth.

SSP America is deeply committed to diversity and inclusion, embracing equal opportunity employment as a core value. The company actively promotes a welcoming workplace where all employees feel valued and respected regardless of their background, gender, race, religious beliefs, disability status, sexual identity, or orientation. As such, SSP America encourages applications from a diverse range of candidates, fostering an inclusive environment that positively impacts both its workforce and the communities it serves.