Host/Hostess

Heirloom Restaurant Group is a distinguished restaurant brand management company that encompasses over 10 unique restaurant brands and continuously expands its portfolio. Rooted deeply in community values, Heirloom Restaurant Group is dedicated to creating meaningful dining experiences for its guests by celebrating the natural bounty brought forth by local farmers and producers. The company believes dining is not merely about food but about forging connections and sharing life-changing moments around the table. With a dedicated team that values collaboration, respect for their local community, and commitment to exceptional hospitality, Heirloom Restaurant Group has established itself as a respected leader in the restaurant industry. Their philosophy emphasizes nurturing environments where the quality and inherent beauty of the food can shine, enabling memorable encounters between guests and the culture of the restaurant. They operate spaces designed to be comfortable and inviting, setting the stage for meaningful human interaction and culinary enjoyment.

The role of a Host/Hostess at Heirloom Restaurant Group is crucial in setting the tone for an exceptional dining experience. This position involves warmly welcoming guests, managing reservations, and ensuring smooth communication between the front of house and kitchen teams. The Host/Hostess serves as the first point of contact for diners, offering assistance with menu inquiries, seating arrangements, and accommodating special requests with care and efficiency. Central to this role is the management of the dining room flow, balancing server sections to optimize table turnover while maintaining an organized and clean waiting area. Effective communication skills are essential to relay information about dietary restrictions, reservation statuses, and guest needs to the serving and kitchen staff to foster seamless operational coordination. This position requires multitasking in a fast-paced environment, attention to detail, and a professional demeanor. Employees in this role at Heirloom are provided opportunities to be part of a vibrant, inclusive, and community-focused team where they can thrive, grow, and contribute to a welcoming atmosphere ensuring every guest leaves with a lasting positive impression. The company values diversity, equity, and inclusion and upholds equal employment practices. While the position demands flexibility, including availability to work evenings, weekends, and holidays, it offers rewarding benefits such as free food and insurance reimbursement plans for full-time employees, reflecting the company’s commitment to employee well-being and satisfaction.